Accounts & Customer Service Administrator
About us
Roberlo Australia and Montana Colors Australia are part of Briolf Group, a Spanish multinational headquartered in Girona with a presence in more than 100 countries.
Roberlo develops and supplies automotive refinish and industrial coatings, while Montana Colors is a leading brand of high-quality spray paint for artists and creatives.
From our Condell Park office and warehouse, we support customers and distributors across Australia.
About the role
We are looking for a reliable, detail-oriented Accounts & Customer Service Administrator to run the day-to-day administrative cycle for both businesses: orders, invoicing, collections and customer queries.
This is a hands, execution-focused role that combines accounts administration with direct customer contact and support for our sales team.
It is not a logistics management position: on the operations side, the role is limited to following up inbound shipments, stock movements and their correct recording in SAP, working alongside our operations lead.
Key responsibilities
Accounts & finance administration
Creating recent customer accounts and updating pricing in SAP
Liaising with our head office in Spain on new product set-ups and invoicing matters
Posting customer receipts and processing supplier payments
Following up overdue accounts and handling customer account enquiries
Preparing monthly customer rebates and intercompany recharges
Managing loan equipment agreements with customers and ensuring they are activated in the system




Submitting trade credit insurance applications for new customers and quarterly sales declarations to the credit insurer
Supporting month-end close
Liaising with IT on SAP and system issues
Operations follow-up
Following up the status of inbound shipments coordinated by our head office
Following up goods receipts and outbound deliveries to ensure they are correctly recorded in SAP
Monitoring day-to-day SAP operational activity (orders, deliveries and stock movements) and flagging any discrepancies
Checking stock availability and communicating it to the sales team
Handling customer calls and enquiries
Providing information and support to our sales representatives
Assisting customers collecting orders at our warehouse
Covering the customer service team during leave
About you
2+ years' experience in an accounts, administration or customer service role
Experience with SAP or a similar ERP system (highly regarded)
Familiarity with inventory transactions (goods receipts, deliveries, stock movements) in an ERP system
Solid working knowledge of accounts receivable and payable processes
Strong attention to detail and accuracy with data and numbers
Confident, professional communicator by phone and email
Organised, proactive and able to manage multiple priorities
Proficient in Excel
What we offer
A varied role with genuine responsibility in a supportive team
Exposure to an international group and its head office in Europe
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📌 Accounts & Customer Service Administrator (Sydney)
🏢 Montana Colors Australia
📍 Sydney