Senior Dental Receptionist/Practice Manager
About the role
We are looking for an enthusiastic, organised and people-focused
Practice Manager
to join our established dental practice.
This is a
hands-on position
that would suit someone with previous reception or dental experience who has developed some leadership skills and is ready to take the next step in their career.
You won't be sitting behind a desk all day -
a large part of this role is working alongside the team on reception
, assisting patients, answering phones, managing appointments and supporting the smooth running of the practice. Alongside these day-to-day responsibilities, you'll have the opportunity to develop your leadership and management skills and take ownership of various aspects of practice operations.
About the role
Working alongside a team, your role will include:
Providing friendly and professional reception and patient care
Answering phones, managing appointments and assisting with patient enquiries
Treatment coordination and supporting patients through their treatment journey
Supporting and guiding the reception and clinical team
Assisting with staff training, development and performance
Ordering stock and coordinating laboratory work
Assisting with accounts, reporting and practice administration
Maintaining practice policies, procedures and compliance




Identifying opportunities to improve systems and the patient experience
Working closely with the dentists and practice owner to keep the practice running smoothly
About you
This role would suit someone who is
ready to take the next step in their career
.
You may currently be working as a senior receptionist, dental receptionist, team leader, coordinator or in another customer-focused role and be looking for an opportunity to develop your leadership and management skills.
We're looking for someone who is:
Confident and friendly with patients
Highly organised and reliable
Comfortable working in a busy environment
Able to take initiative and make decisions
Comfortable providing direction and support to a team
Keen to learn and develop
Happy to be hands-on and involved in reception duties
Passionate about providing an excellent patient experience
Dental experience is highly advantageous, but we are also open to the right person with strong reception, administration and leadership experience.
You'll be joining an
established, close-knit and supportive team
where you'll have the prospect to learn, grow and genuinely make the role your own.
This is a great opportunity for someone who has
some leadership experience and wants to build on it
.
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📌 Senior Dental Receptionist/Practice Manager (Townsville)
🏢 Dental Precinct
📍 Townsville