The Marketing Operations Specialist serves as the central operational engine for end-to-end campaign management, product scheduling, and media delivery across the organisation.
Reporting directly to the Marketing Manager, this role is responsible for ensuring the seamless execution of brand, tactical, and partnership marketing activities.
By managing campaign workflows, adhering to strict retail SLAs, and coordinating with key external partners such as media agencies and the Qantas Loyalty Group, the role directly drives measurable growth, brand integrity, and marketing efficiency.
The Opportunity
The Marketing Operations Specialist serves as the central operational engine for end-to-end campaign management, product scheduling, and media delivery across the organisation.
Reporting directly to the Marketing Manager, this role is responsible for ensuring the seamless execution of brand, tactical, and partnership marketing activities.
By managing campaign workflows, adhering to strict retail SLAs, and coordinating with key external partners such as media agencies and the Qantas Loyalty Group, the role directly drives measurable growth, brand integrity, and marketing efficiency.
Organisational Structure
The Marketing Operations Specialist reports directly to the Marketing Manager.
The role acts as a primary cross-functional specialist, collaborating internally with Marketing, Technology, Delivery, Product, Sales & Service, Accounts, and Partnerships teams.
Externally, the position builds and maintains strong relationships with Qantas Loyalty, media agencies, Co-Op partners, and third-party vendors.
This position is a 12-month maternity leave contract,



working 100% onsite working from our Byron Bay office (with the option to work from our Gold Coast - Varsity Lakes office 2 days a week).
Monday to Friday, 8-4pm or 9-5pm - you choose!
A Day in the Life
Maintain and execute campaigns across brand, tactical, and co‐op marketing activities working closely with internal and external stakeholders to ensure on‐time delivery
Track and manage campaigns in project management tools (Google Suite and Monday.com)
Collaborate with the Product team to schedule activity across multiple channels according to campaign requirements and SLAs.
Coordinate closely with the creative services team and external agency to create and deliver above the line assets including TV, press, OOH, and radio while tracking production costs and adhering to station deadlines.
Liaise with Qantas Loyalty and Legal to align on campaign activity and ensure compliance.
Create pre and post campaign performance reports and share with the business to ensure visibility, alignment and optimisation
Continually identify and refine internal marketing workflows and process documentation.
To be a Front Running Candidate
Minimum 2 years' dedicated experience in end-to-end campaign or project management across traditional or digital media channels.
Demonstrated track record of operational and process excellence, with robust expertise in workflow improvements.




Practical understanding of marketing reporting tools, Google Business Suite, and project management platforms (such as Monday.com).
Exceptional written and verbal communication skills with a proven ability to collaborate in dynamic and broad internal teams, and with external media agencies and corporate partners.
Tertiary qualifications in marketing or a relevant discipline
Working within the travel industry or a marketing agency will be highly regarded
The successful candidate will be required to undergo a Qantas background check
Why TripADeal?
Competitivesalary package, training & career progression
Fun,casual work environmentwhere shoes are optional
Flexiblework hours
Regular social get togethers
Additional Paid Leaveat selected Length Of Service milestone achievements
Staff traveldiscounts on air travel, accommodation and holidays
$600 per calendar year for reimbursement towardshealth and wellness activities
Novated leasingand salary packaging available
Employee Assistance Program
Savings and discountson groceries, shopping, entertainment, and more
Volunteer leaveas part of giving back to the local community to give back to the local community
Generousparental leavesupportprogram with paid superannuation during paid & unpaid parental leave
Be part of a company that is one of a kind in its culture, spirit and passion.Join a proud & growing team that offers quality, hassle free & affordable travel experiences.
At TripADeal, we aim to keep applicants informed throughout our recruitment process and remain committed to a fair, open, and merit-based hiring experience.
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📌 Marketing Operations Specialist (New South Wales)
🏢 Tripadeal Pty
📍 New South Wales