About us

The Silva Spoon is a well-established café, teahouse and retail destination in Maroochydore, known for warm service, beautiful food, high tea and an extensive loose-leaf tea range. We’ve also been recognised as Queensland’s Best Tea House multiple times, most recently for 2025.

The role

We're looking for an experienced hospitality manager to take end-to-end ownership of the day-to-day operation of the venue. This is a hands-on leadership role. You'll work alongside the team during service, lead FOH and BOH, solve problems, improve how we work and make sure the venue runs smoothly without the owners needing to be involved in every day-to-day decision. You'll be supported by an existing Front of House Manager and experienced senior kitchen staff.

Key responsibilities
Lead and develop the FOH and BOH teams, including end-to-end recruitment, onboarding and performance coaching
Own day-to-day workforce planning, including rostering, labour efficiency and resolving staffing gaps autonomously
Maintain high standards of customer service, presentation and cleanliness
Own food safety and operational compliance
Improve BOH organisation,



communication and workflow
Keep an eye on stock, wastage and day-to-day operating costs
Coordinate maintenance and routine operational issues
Strengthen systems and documentation, including recipes, procedures, cleaning schedules and checklists
Develop recommendations for recent food, drinks, seasonal activity and operational improvements
Provide the owners with a transparent weekly operational update

The qualities we're looking for
Previous experience managing a café, restaurant or hospitality venue
Confident, warm and practical leader
Ability to coach people and stay calm under pressure
Sound decision-making skills and understanding of the commercial basics of running a venue
Comfortable leading and coordinating an experienced kitchen team

Benefits
$75,000–$80,000 + super based on experience
Daytime hours
Every second weekend off
Genuine autonomy and operational ownership
Prospect to improve systems, develop people and shape how the venue operates

📌 Cafe Manager Maroochydore
🏢 The Silva Spoon
📍 Maroochydore