The NSW Ombudsman is seeking a Complaints Officer in Sydney CBD with hybrid and flexible working options. The role handles complaints about NSW Government agencies, local councils and some community services, including intake via phone and electronic channels.
The successful candidate will bring empathy, solid communication, and sound analytical ability in a high-volume setting. The position offers a market-competitive salary, opportunities for advancement, and a supportive, inclusive team culture
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📌 Empathetic Complaints Resolution Specialist Hybrid Sydney (Australia)
🏢 NSW Ombudsman
📍 Australia
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