Rental Disputes Intake Specialist (Melbourne)

Rental Disputes Intake Specialist (Melbourne)

03 Oct
|
Victorian Civil and Administrative Tribunal (VCAT)
|
Melbourne

03 Oct

Victorian Civil and Administrative Tribunal (VCAT)

Melbourne

VCAT in Melbourne is recruiting Intake Officers for Rental Dispute Resolution Victoria (RDRV). You will answer initial telephone inquiries and guide renters and providers through RDRV processes, helping them resolve rent increase, repair, and bond disputes.
Responsibilities include advising on procedures, delivering high-quality customer service across calls and digital channels, and recording interactions accurately to support resolution coordinators and members.
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📌 Rental Disputes Intake Specialist (Melbourne)
🏢 Victorian Civil and Administrative Tribunal (VCAT)
📍 Melbourne

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