Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.
As an Insurance Associate Senior within PNC's Midland organization, you will be based within the PNC Midland footprint. As an Insurance Associate Senior in PNC Midland's Insurance department, you will be responsible for determining compliance of commercial insurance policies on real estate loans. Typical duties include interacting with borrowers and insurance agents to obtain evidence of insurance, paying insurance premiums, insurance compliance, and working to resolve any noncompliant insurance items. Additional analytical responsibilities may be assigned, with regards to claims and lender placed insurance coverage.
An ideal candidate will have 4 year college degree or 5+ years relative experience. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
Determines compliance of insurance policies on more complex real estate loans against requirements in related loan documents, servicing contracts, government-sponsored enterprise (GSE) guides, internal policies and procedures, and applicable regulations. Works with borrowers and clients to obtain evidence of compliant insurance, protecting PNC, investors, and clients. Corresponds with borrowers, insurance agents, and insurance companies to resolve any insurance issues or discrepancies. Resolves escalated matters, in partnership with management or more senior analysts as necessary, with respect to non-compliant coverage, discrepancies, and/ or customer service issues. Communicates effectively with internal and external parties, which may also include vendors, outside counsel, agencies, master/special servicers, and investors.



Assists in the preparation and case write-ups of insurance waivers as appropriate. Processes insurance premium disbursements, claims, and prepares as necessary for lender placement of insurance deficiencies.
Employee Expectations
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Accuracy and Attention to Detail
Decision Making and Critical Thinking
Effective Communications
Insurance Legal and Regulatory Environment
Loan Review
Managing Multiple Priorities
Negotiating
Problem Solving
Process Management
Real Estate Property Data Analysis
Regulatory Environment - Financial Services
Risk Assessment
Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future.



Depending on your eligibility, options for full-time employees include:
medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match, pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
In addition, PNC generally provides the following paid time off, depending on your eligibility:
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level
years of service
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of **** (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Company Culture
For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a excellent place to work means we are making a lasting difference for everyone we serve.
#J-*****-Ljbffr

📌 Insurance Associate Senior - Midland (Western Australia)
🏢 PNC Financial Services Group
📍 Western Australia