03 Oct
|
MARKEPTRA
|
Western Australia
03 Oct
MARKEPTRA
Western Australia
The Rose & Crown Hotel is strengthening its senior F&B; management structure as the owners step back from the day-to-day management of the F&B; operation to concentrate more on business development, major projects and the future growth of the venue.
We are seeking an experienced Senior Food & Beverage Manager for a broad, hands-on operational leadership role across our restaurants, bars, beer gardens, functions and events.
Reporting to our General Manager, who has been with the business for more than 16 years, you will work alongside an established senior management team including our Restaurant Manager, Bar Manager, AVM, Functions/Duty Management team and Executive Chef, within a solid hospitality team of more than 70 staff.
You will take responsibility for the day-to-day F&B; operation, lead and coordinate the management team and progressively take greater ownership as you learn the Rose & Crown, our people and our systems.
The owners remain actively involved in the business, particularly in strategy, development and major projects. We are looking for someone who enjoys working as part of an established management team and can take genuine responsibility for F&B; operations without everything having to flow back to the owners.
With a new Craft Beer & Wine Bar opening soon, continued investment in the venue and further hospitality projects planned, this is an opportunity for an experienced hospitality operator looking for genuine responsibility, variety and career progression.
Key responsibilities
Day-to-day F&B; operations across multiple restaurant, bar and outdoor areas
Leading and coordinating the Restaurant Manager, Bar Manager, AVM, Duty Managers and supervisors
Strong understanding of functions and event delivery
FOH rostering, labour control and staff deployment
Daily and weekly operational planning
Service standards and guest experience
Ensuring appropriate management coverage across key trading periods
Monitoring sales, covers, average spend, labour and other operational KPIs
Guest complaints and service recovery
FOH training, development and accountability
Working with managers on beverage, stock and operational controls
Forward planning around bookings, events, weather and expected trade
About you
We are looking for someone with:
Robust experience in a busy pub, hotel, restaurant or multi-outlet hospitality operation
A practical, visible and hands‐on leadership style
Experience leading managers as well as frontline staff
Strong restaurant, bar, functions and events knowledge
Proven rostering, KPI and labour‐control experience
Strong guest‐recovery and problem‐solving skills
Confidence making sensible operational decisions
Good organisational and communication skills
Strong IT and hospitality systems capability — experience with systems such as SwiftPOS, NowBookIt, Deputy and Restoke would be an advantage
The ability to plan ahead, follow through and hold people accountable
This is a hands‐on hospitality leadership role
We are looking for a manager who enjoys being visible, interacting with staff and guests and being part of the multi venue operation with both full alc service & also offering just as importantly elevated bar service offerings,
The role requires a practical mix of day, evening and weekend management around the venue's key trading periods. Our main trading periods covered, Tuesday‐Saturday with occasional sunday coverage as required
At the same time, we are not looking for someone to personally cover every shift. A major part of the role is developing and coordinating the manager team around you so the operation is properly covered and performs consistently, being business savvy in the hospitality industry is a key requirement of all our managers.
About us
The Rose & Crown Hotel is Western Australia's oldest operating hotel and a multi-award-winning hospitality venue in historic Guildford.
Our operation includes multiple restaurants and bars, extensive outdoor areas, functions and events, accommodation and an experienced long-term hospitality team.
#J-*****-Ljbffr
📌 Food & Beverage Manager (Western Australia)
🏢 MARKEPTRA
📍 Western Australia