About the Company:
Located in the northern Brisbane suburb of Bald Hills, PM Aged Care is a 60 bed facility providing highly accredited residential and respite care for over 25 years. Offering a safe and welcoming home for all our residents, our mission has always been to have a positive impact on the well being of our residents and to care and support one another like family.
About the Role:
We are seeking an experienced and proactive Quality Officer 3 days a week (part time or casual) to develop quality, compliance, governance and resident outcomes.
Reporting to the General Manager you will support a culture of continuous improvement, ensuring that care and services are evidence-based, and responsive to individual needs.
Key responsibilities
Monitor and ensure compliance with the Strengthened Aged Care Quality Standards
Coordinate accreditation processes, audits, and regulatory submissions
Maintain and review policies, procedures, and governance systems
Ensure documentation meets legislative and organisational requirements
Lead and coordinate continuous improvement activities across the service
Analyse quality indicators (e.g., incidents, complaints, clinical data)




Identify trends, risks, and opportunities for improvement
Implement and monitor corrective and preventive actions
Oversee incident management systems, including reporting, investigation, and follow-up
Support risk assessments and mitigation strategies
About you
Relevant qualification in Nursing, Health, Quality or related field
Current Police Check
Experience in aged care quality, compliance or clinical governance
Sound knowledge of the Strengthened Aged Care Quality Standards
Strong understanding of risk management and continuous improvement systems
Excellent communication, organisational and analytical skills
Strong attention to detail and critical thinking
Ability to analyse data and drive improvements
Commitment to person-centred and culturally safe care
Have sound knowledge of different relevant IT systems for example Microsoft Office
Competitive Salary including Salary packaging benefits
Robust team and supportive environment
Opportunity for personal growth
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📌 Quality Officer - Aged Care (Gympie)
🏢 PM Aged Care
📍 Gympie