Job Description

Come join our team at Peter Stevens Motorworld

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Peter Stevens Motorworld is a dynamic, family-owned and managed business in the heart of Ballarat.

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We are seeking an experienced Service Manager to lead our agile service department at our multi-franchise Ballarat location.

About the Role /n

We are looking for a motivated and experienced individual to oversee the daily operations of our service department, ensuring our customers receive the highest level of care and professionalism.

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The ideal candidate will have a proven track record as a Service Manager and a passion for delivering exceptional customer experiences.

Key Responsibilities /n

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Lead and manage the service team to ensure smooth and productive daily operations.

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Drive customer satisfaction by providing outstanding service and maintaining strong client relationships.

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Monitor and improve service processes, ensuring optimal productivity and profitability.

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Oversee scheduling, staff training, and performance management.

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Ensure compliance with manufacturer standards and dealership policies.

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What We’re Looking For /n

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Previous experience as a Service Manager in the automotive industry is essential.

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Solid leadership and team management skills.

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A high level of customer service with a proactive, solution-focused approach.

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Excellent communication and organisational skills.

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A deep understanding of service operations, including KPIs and profitability metrics.

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What We Offer /n

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A supportive and professional work environment.

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Market-competitive salary and performance-based incentives.

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Ongoing manufacturer and in-house training.

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Career development opportunities within our growing business.

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If you have the skills, experience, and passion to excel in this role, we want to hear from you!
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📌 Service Manager Ballarat (Australia)
🏢 Peter Stevens MotorWorld
📍 Australia