Job Description
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Taketheleadinaseniorhospitalitymanagementpositionwhereyourexperience,leadershipandoperationaljudgementwillmakeadirectimpactonvenueperformance.
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WeareseekingacapableDutyManagertooverseethesmoothrunningofabusylicensedhospitalityvenueintheNorthernTerritory.Youwillberesponsibleforleadingteamsacrossfoodandbeverage,gamingandfunctionswhileactingasthekeyoperationaldecision
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makerduringyourrosteredshifts.
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Thispositionissuitedtoanexperiencedhospitalitysupervisorormanagerwhoiscomfortableworkinginahigh
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volumeenvironment,managingpeople,maintainingcomplianceandrespondingconfidentlytocustomerandoperationalissues.
The Chance n
Taketheleadinaseniorhospitalitymanagementpositionwhereyourexperience,leadershipandoperationaljudgementwillmakeadirectimpactonvenueperformance.
n
WeareseekingacapableDutyManagertooverseethesmoothrunningofabusylicensedhospitalityvenueintheNorthernTerritory.Youwillberesponsibleforleadingteamsacrossfoodandbeverage,gamingandfunctionswhileactingasthekeyoperationaldecision
-
makerduringyourrosteredshifts.
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Thispositionissuitedtoanexperiencedhospitalitysupervisorormanagerwhoiscomfortableworkinginahigh
-
volumeenvironment,managingpeople,maintainingcomplianceandrespondingconfidentlytocustomerandoperationalissues.
Key Responsibilities n
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Takeoveralloperationalresponsibilityforthevenueduringassignedshifts
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Leadandcoordinatefoodandbeverage,gaming,functionsandcustomer
-serviceoperations
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Superviseemployeesandprovidecleardirection,coachingandday
-to-daysupport
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Allocatestaffresponsibilitiesandassistwithrosteringandworkforceplanning
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Supportemployeedevelopment,performancemanagementandworkplacetraining
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Maintaincompliancewithliquorlicensing,gaming,responsiblegambling,foodsafetyandworkplacesafetyrequirements
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Managevenueopeningandclosingprocessesandmaintaineffectivesecuritycontrols
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Overseecashhandling,tills,floats,safebalances,gamingtransactionsandshiftreconciliations




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Monitorresponsiblegamblingandharm
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minimisationpractices
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Respondprofessionallytocustomercomplaints,disputesandchallengingsituations
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Managesecurity,behaviouralandoperationalincidentsastheyarise
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Coordinatefunctions,entertainmentandpromotionalactivities
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Monitorstock,cleanliness,venuepresentation,equipmentandmaintenanceneeds
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Completeshiftreports,incidentdocumentationandotheroperationalrecords
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Identifyopportunitiestoimproveservicestandards,teamperformanceandvenueoperations
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Ensurecompanypoliciesandoperationalproceduresareconsistentlyimplemented
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Requirements & Eligibility n
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RelevantDiploma-
levelqualificationorequivalentwithatleastoneyearofrelevantfull
-time-
equivalentexperience
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Alternatively,aminimumofthreeyears
'relevantfull-time-
equivalentexperienceinlicensed
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club,hotelorhospitalitymanagement
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Previousexperiencesupervisingstaffwithinabusylicensedhospitalityenvironment
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Demonstratedknowledgeoflicensedvenueandgamingoperations
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Strongexperienceincashmanagement,financialreconciliationandvenuesecurity
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Confidentpeople-
managementandleadershipabilities
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Strongcustomer-serviceandconflict-resolutionskills
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Goodwrittencommunicationandreportingcapabilities
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CurrentNTResponsibleServiceofAlcoholcertification
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CurrentResponsibleServiceofGamblingtrainingorwillingnesstoobtaintherequiredcertification
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NTGamingMachineManagerlicencepreferred,orwillingnessandeligibilitytoobtainone
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Abilitytoworkrotatingshiftsincludingevenings,weekendsandpublicholidays
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Abilitytomeetapplicablelicensing,probityandright
-to-workrequirements
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Overseasapplicantsmustsatisfyrelevantqualification,experience,English
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languageandvisarequirements
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Special Instructions n
Eligiblecandidatesmaybeconsideredforemployer
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sponsoredvisaopportunities.
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Full visa sponsorship available under Australia Subclass ********* Employer Nomination.
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📌 Duty Manager (Darwin)
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📍 Darwin