Administration Support Officer - Medical Response
Country Fire Authority (CFA) – Melbourne VIC
CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.
Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.
We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.
To learn more about who we are and the work we do, visit our About Us page.
About the Role
An exciting, permanent Administration Support Officer role is currently available within our dynamic Medical Response team. This role plays an important part in the delivery of critical programs, including Fire Medical Response, Statewide Defibrillators and Health Monitoring and Rehabilitation, by providing high-quality administrative support to staff and volunteers.
A full position description is attached.
About you
You are an organised and proactive administrator who thrives in a busy and collaborative setting. With strong attention to detail and excellent time management skills, you can effectively manage competing priorities while delivering exceptional service to a diverse range of stakeholders.
You will be a confident communicator with the ability to build positive relationships with staff, volunteers and external partners. Your strong systems skills and commitment to accuracy will enable you to effectively manage records, prepare professional documentation and coordinate administrative and financial activities.
The successful applicant will demonstrate experience in administration, meeting coordination and records management, along with proficiency in Microsoft Office applications. Experience working with financial systems,



procurement processes or SAP will be highly regarded. Most importantly, you will bring a customer-focused approach, strong problem-solving skills and a commitment to contributing to programs that enhance the safety and wellbeing of CFA members.
Why choose CFA
Meaningful Purpose:
Your contribution truly makes a difference
Work-Life Balance:
Paid parental leave, generous leave provisions
Flexibility:
Hybrid work options with flexible work arrangements
Discounts:
Emergency Memberlink discounts on various services
Wellbeing Focus:
Health Ready programs, flu vaccinations
Member Assistance Program:
Access support across 8 service pathways
Pre-employment Checks
Offers of employment will only be made to candidates who are able to successfully complete a Nationally Coordinated Criminal History Check, Working Rights Check and hold a valid Working with Children Check. You will also be required to provide at least two professional references.
What to expect from our recruitment process
CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
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f at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email ******
The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act ****.You can view our Privacy Statement here. For access and correction of the information we have collected, contact ******
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📌 Administration Support Officer - Medical Response (Melbourne)
🏢 Country Fire Authority (CFA)
📍 Melbourne