Plus Fitness Blaxland is seeking a friendly, reliable and motivated person to join our team in a casual Membership Sales and Reception position.
We are a welcoming, community-focused 24/7 gym located in the Lower Blue Mountains.
We pride ourselves on providing an inclusive and supportive environment where members of all ages and fitness levels feel comfortable and valued.
About the role
This varied position combines membership sales, customer service, reception duties and general gym administration.
You will be one of the first points of contact for members and prospective members, helping create a positive and professional club experience.
Key responsibilities
Welcome members and visitors to the club
Respond to telephone, email and social media enquiries
Conduct club tours and explain membership options
Follow up leads, appointments and membership enquiries
Assist prospective members through the joining process
Complete membership administration and maintain accurate records
Process payments and assist with general account enquiries
Build positive relationships with members
Support member retention, referral and promotional campaigns
Complete regular gym-floor and facility checks
Assist with maintaining a clean, safe and presentable club
Enforce club policies in a friendly and professional manner
Support the Club Manager with general administrative tasks
About you
The successful applicant will be:
Friendly, confident and approachable




Comfortable speaking with new people and discussing membership options
Motivated by achieving individual and team sales targets
Reliable, organised and able to work independently
Confident using computers, email and basic administrative systems
Skilled when managing questions, complaints or sensitive matters
Passionate about health, fitness and helping people
Willing to contribute to a supportive and positive team culture
Qualifications and experience
Previous experience in customer service, reception, administration, retail or sales is preferred but not essential.
Training will be provided to the right applicant.
Personal training or fitness qualifications, industry experience and a current First Aid certificate would be advantageous.
Availability
Applicants must have flexible availability for casual shifts between
8:00 am and 7:30 pm on weekdays
, with Saturday availability desired.
What we offer
A welcoming and community-focused workplace
Support and training from an experienced management team
A varied role involving sales, administration and member engagement
Opportunities to develop skills within the fitness industry
Complimentary gym membership
Potential opportunities for additional hours and professional growth
If you are enthusiastic, dependable and enjoy helping people, we would love to hear from you.
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📌 Casual Membership Sales And Reception Consultant (Sydney)
🏢 AUSactive
📍 Sydney