At Zelora, we're making home electrification simpler and more affordable.
Backed by Bunnings and powered by Intellihub, we've introduced an Australian-first Solar & Battery subscription model that helps households take control of their energy without the upfront cost or complexity.
As a newly established joint venture between Bunnings and Intellihub, Zelora combines the scale and credibility of two trusted organisations with the energy and ambition of a growing business.
Joining Zelora means having the opportunity to help shape our future, influence how we work, and make a real impact from day one.
Job Description
We're looking for a Technical Business Analyst & Test Lead to establish and lead our testing capability while driving high-quality business analysis across technology projects and strategic initiatives.You'll lead testing governance, quality assurance and release readiness while also partnering with stakeholders to define requirements, improve processes and ensure technology solutions meet business needs.
Key resonsibilities include:
Building and leading Zelora's Testing Capability
Develop and implement Zelora's testing strategy, standards, governance and quality frameworks
Establish scalable testing processes, templates, repositories and ways of working
Introduce quality gates, risk-based testing approaches, metrics and reporting
Lead and mentor testing capability across internal teams and external delivery partners
Driving Testing and Release Delivery
Develop end-to-end test plans, schedules, estimates and testing approaches across multiple initiatives
Coordinate functional, integration, regression, end-to-end, smoke, sanity and operational readiness testing
Manage testing risks, dependencies, environments and release readiness activities
Ensure traceability, testing coverage and quality outcomes are achieved prior to deployment




Championing Quality and Continuous Improvement
Establish and lead defect management processes, triage and quality reporting
Analyse quality trends and identify opportunities to improve delivery outcomes
Build reusable testing assets, templates and test repositories
Identify opportunities to introduce automation and improve testing efficiency
Maintain quality metrics, testing dashboards and release readiness controls
Leading Technical Business Analysis
Facilitate workshops and requirements gathering sessions with business and technology stakeholders
Document business, functional and non-functional requirements
Develop business requirements documents, user stories and acceptance criteria
Produce process maps and identify opportunities for improvement
Support solution design and ensure requirements are fully traceable throughout delivery
Partner with business teams to coordinate UAT and operational acceptance activities
Building Strong Business Partnerships
Collaborate closely with technology, project and business leaders
Partner with vendors, implementation partners and external solution providers
Provide clear communication on testing progress, risks, dependencies and quality outcomes
Qualifications
You are an experienced testing and quality professional with strong business analysis skills and a passion for improving how technology is delivered.
You bring:
8+ years' experience in software testing, quality assurance and technology delivery environments




Demonstrated experience establishing or maturing testing practices, governance frameworks and quality processes
Strong Technical Business Analysis experience, including requirements gathering, process mapping, workshops and stakeholder engagement
Experience delivering testing across Agile and Waterfall environments
Exposure to transformation programs, SaaS platforms, cloud solutions, ERP, CRM and integration projects
Strong understanding of SDLC, release management, defect management, risk management and quality assurance principles
Excellent leadership, communication and stakeholder management skills
Strong attention to detail, analytical thinking and problem-solving capability
The ability to navigate ambiguity, manage competing priorities and drive outcomes
A hands-on, pragmatic and continuous improvement mindset
Highly Desirable
Experience with test management platforms and test automation frameworks
Experience implementing testing governance within a growing or evolving organisation
Exposure to Azure DevOps, Jira or similar delivery and testing tools
Relevant certifications such as ISTQB, CBAP, CCBA or Agile certifications
Additional Information
Why Join Zelora?
Establish and shape a critical capability within a growing technology function
Work directly with senior business and technology leaders
Make a genuine impact in a business experiencing significant growth and change
Help deliver technology solutions that support Australia's transition to cleaner energy
Enjoy autonomy, ownership and the opportunity to influence how Zelora scales
Join a team-oriented, down-to-earth team where your contribution matters
If you're excited by the opportunity to build testing capability, lead quality outcomes and partner with the business to deliver meaningful technology change, we'd love to hear from you.
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📌 Technical Business Analyst & Test Lead (Melbourne)
🏢 SmartRecruiters
📍 Melbourne