CGL – Retail Services
represents two of Australia's most respected retail marketing businesses,
Creative Activation
and
Clemenger Field Marketing
.
We partner with leading brands and retailers to drive sales, improve customer experiences, and deliver exceptional in-store execution through merchandising, sales teams, brand activations, training, mystery shopping, and audit services.
Job Description
As the
Field Sales Manager for NSW and ACT,
you will play a pivotal role in delivering exceptional results through your team.
You'll spend time both in the field coaching and developing your team, and in the office analysing performance, building action plans and partnering with key stakeholders.
We're looking for a collaborative leader with strong retail, sales or field marketing experience who can inspire teams, identify opportunities and drive continuous improvement.
This role follows a
Sunday to Thursday
work week, with weekend work required to support peak retail trading periods, activations and in-store coaching.
This is a
hybrid role
split between field and office-based work, therefore a
current driver's licence
and reliable
vehicle
are required.
Attractive salary package, including superannuation and car allowance
Autonomous role with ongoing support and development
Opportunity to work with a globally recognised premium brand
Hybrid working environment
Up-to-date office location with stunning Sydney Harbour Bridge and harbour views
End-of-trip facilities
Career development opportunities within a leading field marketing agency
Key Responsibilities
Lead, coach and develop a team of Brand Ambassadors to achieve sales and customer experience goals
Drive retail performance through effective coaching, training and field support
Deliver activations,



promotional campaigns and product launches to a high standard
Analyse sales and field performance data, providing reporting, insights and recommendations to drive continuous improvement and business growthManage workforce planning, territory coverage and operational efficiencies
Foster a high-performance culture focused on accountability, engagement and results
Develop and maintain strong relationships with key client stakeholders, acting as a trusted day-to-day partner
Act as the primary point of contact for client stakeholders, delivering exceptional service and building strong long-term partnerships
Ensure client objectives are clearly understood and translated into effective field execution plans
Lead client meetings and presentationswith confidence and professionalism
Use field insights, customer feedback and market observations to identify opportunities and shape future program strategies
Ensure all client communications and deliverables are timely, professional and aligned with expectations
To Be Successful in This Role You Will Have
Availability to work a
Sunday to Thursday roster
Previous experience leading teams in retail, field marketing, sales or customer service environments
Demonstrated experience managing client relationships and delivering exceptional customer service in a retail, field marketing or agency environment
Ability to build credibility with stakeholders and influence outcomes through strong communication and commercial acumen
Strong coaching and performance management capability
Experience analysing results and translating insights into action
Strong organisational and project management skills
Current driver's licence and access to a reliable vehicle
If you're a people-focused leader who thrives on coaching teams, driving performance and delivering exceptional retail experiences, we'd love to hear from you.
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