Customer Service,Marketing,Operations,Other
AboutThe Role
Want to help make student life at UNSW College more exciting, connected and memorable? As a College Crew Officer, you'll be at the heart of bringing Arc to life at L5. Working as part of a two‐person team, you'll have the opportunity to create and deliver fun, creative and inclusive experiences that get students involved, build community and connect them with everything Arc has to offer — from clubs and activities to volunteering, wellbeing and professional development opportunities.
In a team you will help bring ideas to life through weekly activations and larger scale events where you collaborate with Arc and UNSW College teams. You'll collaborate with Arc and UNSW College teams to deliver regular activations and larger‐scale events, while playing a key role in welcoming new students through three large‐scale Orientation events that showcase the energy, diversity and opportunities of Arc @ UNSW and inspire students to get involved in campus life.
Who are We?
Arc is UNSW's student organisation. We like to call ourselves the cool older sibling. We know that the best parts of going to uni is all the stuff you do outside the classroom, and we pride ourselves on making that experience awesome. We do that through a huge range of opportunities and services available to students online and in‐person.
Working at Arc you'll join a welcoming team of full of like‐minded students, who believe in listening to students, working together and having fun between hard work. Work perks include professional development opportunities, the occasional work cake party, hot desk spaces, tickets to the Arc Annual Dinner, and more. But probably the best thing you'll get out of working here are some friendships you'll never forget.
If you're reading this thinking, 'no way can I do this, I have no experience', you should know that some of the best student coordinators at Arc applied when they had no experience.



We took them on because we believe in giving people their first chance, and because they showed they had a willingness to learn, problem solve and try new things. You could be that person too
01/10/2026
25/10/2026
Casual
Kensington Campus
Customer Service,Marketing,Operations,Other
Job Description
Key Tasks & Responsibilities
Program Operations
Collaborate with college management to ensure the smooth delivery of activations on campus and promoting the Arc brand.
Collaborate with supervisors, internal departments and other Arc programs cohesively.
Collaborate in the development of project plans, timelines, budgets, volunteer rosters, run sheets, and logistics for small scale events and executing them within set parameters.
Maintain up-to-date content across ours and UNSW college online platforms (including website, social media and broadcast) providing opportunities for students to engage with their communities and in a digital space.
Volunteer Coordination
Assist in the recruitment and training of volunteers
Help to build a passionate community of volunteers and facilitate social, interpersonal and professional development opportunities for them.
Maintain clear and consistent communication as the point of contact for volunteers to direct and guide them through necessary tasks and events.
Ensure consistent delivery of volunteer rosters and a commitment to creating a valuable and rewarding experience for volunteers.
Logistics & Admin
Track volunteer data and facilitate sufficient volunteering opportunities for AHEGS accreditation.




Track metrics and meet targets around student engagement and participation in relation to program goals & KPTs.
Complete risk assessments, safety briefings,
Manage program budgets by developing comprehensive projections for events and the broader program
Large Scale Events
Assist in the delivery of large-scale events, including but not limited to; ideation, timelines, volunteer rosters, runsheets and logistics.
Communicate with external vendors collaborating with the program, including clubs and societies, UNSW departments etc.
Evaluate event success and identify areas for improvement to enhance future events.
Desired Skills and Experience
Qualifications, Knowledge and Experience
SELECTION CRITERIA
Must be a current or recent alumni of UNSW college.
Demonstrated experience in planning and executing volunteering activities or events
Passion and enthusiasm for student life on campus, non-academic
programs and services offered to students by Arc @ UNSW;
Understanding of cultural diversity with a commitment to inclusion, awareness, promotion and advocacy.
Passionate about the primary objectives of the program and able to inspire and motivate others
Understanding of university student's needs and the ability to effectively incorporate these into the program's operations.
Excellent communication skills; verbal, written and public speaking.
High attention to detail with proven organisational skills and the ability to manage time effectively and meet deadlines, including the ability to make decisions under pressure.
What We Can Offer You
Flexible hours to suit your Uni timetable (average of ***** hrs/wk)
A casual hourly rate of $*****/ hr
A unique opportunity to positively impact your peers
A fun, fast and driven environment with lots of potential for learning and growth
Awesome skilled experience working in a sector leading organisation
Convenient location on UNSW Kensington Campus
Applications close on 25 OCTOBER ****, ***** PM.
#J-*****-Ljbffr

📌 College Crew Officer (New South Wales)
🏢 Arc @ UNSW
📍 New South Wales