Job Description
Calling All Experienced Retail or Corporate Travel Consultants! n
We're looking for experienced Travel Consultants to join our expanding FCM team in Canberra, managing travel arrangements for a dedicated Government portfolio.
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At FCM, we work hard and have a outstanding time doing it - our office culture is fun, vibrant and team-focused, and with 2 days working from home per week, you'll enjoy the perfect balance of flexibility and being part of something special in the office.
About the Role: FCM Travel Consultant Responsibilities n
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Managing end-to-end travel arrangements including international air, car, hotel and ground transportation bookings using Sabre GDS
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Handling complex fares, ticket exchanges, Phase IVs and itinerary changes accurately and efficiently
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Building and maintaining strong relationships with your dedicated portfolio of corporate clients
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Meeting designated SLAs while delivering exceptional service standards
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Following account-specific guidelines and company procedures for ticketing and GDS productivity
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Collaborating with and supporting fellow team members to ensure seamless client servicing
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What You'll Bring n
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2+ years experience as a Travel Consultant or Travel Manager
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High level of GDS proficiency, preferably Sabre
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Strong attention to detail when managing complex itineraries
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Excellent communication and relationship management skills
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Proven ability to work effectively within a team setting
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Sharp business acumen with a drive for sales and service excellence
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Benefits n
1st Year OTE $85,000+ (comprising $55,000 base + uncapped monthly incentives) + super
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Training wage guarantee of $75,000 pa + super for your first 6 months
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Inclusive company culture with a team-focused environment
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Equal Opportunity Employer encouraging diverse applicants including Aboriginal and Torres Strait Islander Peoples, racial, ethnic or ethno-religious minority groups and people with disability
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Individualised Learning & Development pathway and access to LinkedIn Learning courses
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Employee-only portal with staff discounts to leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
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Travel discounts for family and friends – flights, hotels, tours, cruises and insurance
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Career opportunities across a network of brands and businesses with promotion from within
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Health discounts and access to internal gym through partnership with BUPA
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Supportive mental health services and Employee Assistance Program for staff and families
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Regular awards nights, social team-building events and industry events, with opportunities to attend global conferences
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Corporate Social Responsibility program supporting nominated charities, paid parental and volunteer leave
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Commitment to sustainability and protection of the environment as part of the travel industry
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Reconciliation Action Plan supporting Aboriginal and Torres Strait Islander inclusion, cultural safety and dedicated cultural leave
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Are you ready to elevate your career in corporate travel? Apply with FCM today!
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Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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📌 Travel Consultant - Canberra, Act
🏢 Flight Centre Travel Group
📍 Canberra