Are you looking to join a dynamic team where your attention to detail and customer service skills will shine? ORIX is seeking a Novated Tied to Payroll Officer to coordinate and manage novated payments via client payrolls, while delivering exceptional service to our Novated customers.
You will play a key role in supporting active Novated Leases, ensuring accuracy, compliance, and timely processing, while being the first point of contact for customers and employers.
What you'll be doing:
Manage salary packaging and tied-to-payroll clients
Allocate funds received into accounts receivable
Assist with FBT management for payroll clients
Process reimbursements for lease-related expenses
Communicate daily with drivers and employers regarding lease products
Support team projects, training, and process enhancements
Handle calls and emails professionally, providing excellent customer service
Adhere to ORIX policies, procedures, and Code of Conduct
What we're looking for:




High attention to detail with strong numeracy skills
Customer service experience with strong communication (written & verbal)
Knowledge of novated leases, salary packaging or payroll processing systems
Strong computer literacy, particularly in Excel
Ability to build and maintain strong working relationships
Problem-solving skills and lateral thinking
A collaborative, team-oriented approach
At ORIX, we pride ourselves on maintaining the highest standards of ethics, compliance, and customer service. You'll join a supportive and collaborative workplace where you'll have opportunities to grow and contribute to meaningful projects.
If you are motivated by delivering exceptional service and thrive in a professional, detail-oriented environment, we'd love to hear from you.
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📌 Novated Payroll Services Officer (Sydney)
🏢 Orix
📍 Sydney