Source, negotiate and grow strategic partnerships that strengthen NAB's customer value proposition and support acquisition, engagement and retention
Lead commercial negotiations, business case development and partnership performance management across a portfolio of high-profile brands
Help shape NAB's partnership strategy, building market-leading relationships that deliver value for customers, partners and the business
Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‐centric company in Australia and Recent Zealand.
Growing our partnership capabilities and expanding our network of strategic partners is a key priority for Personal Everyday Banking. As a Senior Consultant, Partnerships, you'll play a critical role in identifying, evaluating and securing partnerships that support NAB's Whole of Customer Strategy and NAB Goodies proposition. Working closely with Product, Marketing, Risk and Digital teams, you'll help establish NAB as a partner of choice while delivering compelling customer experiences and commercial outcomes
Each day, you'll go above and beyond to:
Source, evaluate and prioritise partnership opportunities across key consumer spend categories
Develop and execute partnership strategies aligned to broader business objectives and customer outcomes
Lead commercial negotiations, including deal structures, co-funding arrangements, exclusivity agreements and value exchange models
Build and maintain robust business cases,



including ROI modelling and value attribution for customers, partners and NAB
Act as the primary relationship manager between NAB and key external partners
Manage a portfolio of active partnerships through regular performance reviews, scorecards and optimisation activities
Identify opportunities to improve partnership performance and address value leakage across existing agreements
Contribute to the development of NAB's partnership selection framework, commercial models and strategic roadmap
Partner with Legal, Risk, Compliance, Procurement and Technology teams to support effective partner onboarding and governance
Negotiate merchant-funded offers and manage partnership investment to maximise customer value and business outcomes
Support offer design and proposition development to deliver exceptional customer experiences
Monitor market trends, competitor activity and emerging opportunities to inform partnership strategy and future growth
We're looking for the best and brightest to deliver the best for our customers. You'll need:
Previous experience in partnerships, business development, commercial strategy, customer propositions or related disciplines
Proven experience negotiating and managing strategic commercial partnerships
Strong commercial acumen with experience developing business cases,



ROI models and value propositions
Ability to structure partnership agreements that deliver mutual value for customers, partners and the business
Strong stakeholder management skills with the ability to build relationships across internal and external stakeholder groups
Experience influencing outcomes across Product, Digital, Marketing, Risk, Operations and Procurement functions
Strong analytical capability, including experience assessing commercial opportunities and measuring partnership performance
Understanding of governance, risk, compliance and third-party management requirements within complex organisations
Experience developing and implementing strategies that deliver customer, commercial and shareholder value
Strong communication, negotiation and presentation skills
Highly numerical with the ability to interpret data and translate insights into action
Experience within financial services, loyalty, customer engagement or consumer partnerships highly regarded
Track record of operating successfully within large, complex organisations
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
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📌 Senior Consultant, Reward Partnerships (Sydney)
🏢 National Australia Bank
📍 Sydney