Ecommerce Support Lead — Customer Experience & Ops (Gold Coast)

Ecommerce Support Lead — Customer Experience & Ops (Gold Coast)

03 Oct
|
VHR Professional Services
|
Gold Coast

03 Oct

VHR Professional Services

Gold Coast

VHR QUALIFIED SERVICES PRIVATE LIMITED is seeking a Customer Support Manager to lead our ecommerce customer support initiatives. You will supervise teams, optimize support processes, and drive high-quality service across channels to enhance customer satisfaction.
You will focus on reducing escalations, monitoring KPIs, and implementing tools that improve efficiency and loyalty. This role demands strong leadership, a customer-first mindset, and the ability to scale support as our e-commerce
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📌 Ecommerce Support Lead — Customer Experience & Ops (Gold Coast)
🏢 VHR Professional Services
📍 Gold Coast

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