Care Partner/Case Manager - Support at Home (Aged Care)
Coburg Aged Care Pty Ltd – Tullamarine VIC
About Esse Care
Esse Care is a registered aged care provider delivering high-quality, person-centred care to older Australians in their own homes. Through the
Support at Home
program, we help our clients live independently, safely and well, on their terms, in the place they most want to be.
We're growing, and we're looking for a compassionate and experienced Case Manager/Care Partner to join our dedicated, close-knit team supporting older Australians across Melbourne.
The Opportunity
This is a dynamic, client-facing position where you'll lead care coordination, manage individual support plans, and make a real impact on the lives of those you support. You'll work within a close-knit, supportive team in a flat-structure environment, where you're empowered to work autonomously while ensuring clients receive the right services at the right time.
Key Responsibilities
Build strong, respectful relationships with clients, families, support workers, and external providers
Coordinate tailored support services that reflect clients' goals and health conditions
Conduct assessments, develop and review care plans for each client
Make decisions that prioritise client safety, wellbeing, and quality of life
Lead and supervise your team of Support Workers, ensuring service quality and continuity
Monitor and manage client budgets to ensure full and appropriate utilisation
Maintain compliance with current legislation, funding guidelines, and internal policies




Collaborate and communicate with the client's network of supports
Document accurate and timely progress notes on client interactions, changes in condition, incidents, and follow-up actions
Review progress notes submitted by support workers, suppliers, and allied health professionals to ensure coordinated, high-quality care
Admission of new clients with intake assessments and meet and greets
About You
Proven experience in aged care, home care, community services or a health setting
Sound assessment, care planning and case management skills, with the judgement to coordinate safe, goal-aligned support
Confidence to work independently and manage competing priorities
Excellent communication, relationship-building and leadership skills
Working knowledge of My Aged Care and the Aged Care Quality Standards
Current National Police Check (or willingness to obtain)
Driver's licence, own vehicle, and willingness to travel across Melbourne
Bilingual or multilingual ability is a strong advantage, particularly Turkish, Arabic or other community languages spoken by our clients
A clinical background such as nursing or allied health is a bonus, but not required
What's on Offer
Competitive salary + superannuation
Paid travel
Supportive team culture
Opportunity to work from home for part of your role, such as care coordination and documentation
Genuine autonomy and variety in your working day
Ongoing career development and clinical support
Meaningful work with an organisation that genuinely values its nurses
Visa sponsorship also available for the right candidates
#J-*****-Ljbffr

📌 Care Partner/Case Manager - Support At Home (Aged Care) (Melbourne)
🏢 Coburg Aged Care
📍 Melbourne