An exceptional opportunity exists for a visionary hospitality leader to join The Tasman, a Luxury Collection Hotel in Hobart, as Director of Operations. As a key member of the Executive Leadership Team, you will shape every aspect of the guest and associate experience, leading operational excellence across Rooms, Food & Beverage, Culinary and Engineering. Reporting to the General Manager, you will be responsible for delivering world‐class luxury hospitality while driving commercial performance, associate engagement and owner satisfaction.
Key responsibilities
Deliver exceptional operational standards across all areas of the hotel
Champion service excellence, ensuring every guest experience feels intuitive, personalised and memorable
Maintain a visible leadership presence, fostering genuine connections with guests and associates
Embed a culture of Genuine Anticipatory Service throughout the hotel
Use guest insights and performance data to continuously refine and enhance the luxury experience
Ensure every touchpoint reflects the sophistication and individuality of The Tasman
Create a high‐performance culture founded on respect, accountability and care
Coach and mentor leaders to achieve exceptional results and cultivate future talent
Deliver strong financial performance through strategic leadership and disciplined execution
Identify opportunities for innovation, efficiency and sustainable growth
About you
Proven senior leadership experience within a luxury hotel setting




Advanced knowledge of all areas of the Food and Beverage operation with a track record of driving operational excellence and business performance
Track record of delivering exceptional guest satisfaction and commercial outcomes
Strong leadership, coaching and stakeholder management capabilities
Ability to translate strategy into execution while inspiring high‐performing teams
Genuine appreciation for personalised service, local storytelling and creating memorable experiences
About us
The Tasman, a Luxury Collection Hotel, Hobart is located just steps from Hobart's waterfront and the city's top restaurants and attractions. This Multi Award Winning Property is a unique combination of Modern Contemporary, Art Deco and Heritage architecture. Presenting 152 luxuriously appointed guest rooms and suites with carefully restored features and adorned with exclusive art pieces from local artists, The Tasman reflects the true spirit of the destination. At The Tasman, luxury is defined by authentic connection. Through Genuine Anticipatory Service, we create moments that feel effortless, personal and unforgettable. As a proud Destination Authority, we bring Tasmania's rich culture, people and places to life, while our commitment to the Associate Promise ensures our team members feel valued, supported and inspired to thrive. As part of Marriott International, you will have access to world‐class development opportunities.
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📌 Director Of Operations (Hobart)
🏢 The Tasman, a Luxury Collection Hotel
📍 Hobart