Ongoing Support Consultant - Inclusive Employment Australia
Looking for more than just a job? So are we.
At
Employment Plus
, we know that the employment services sector can be tough - high pressure, complex demands, sometimes with little thanks. That's why we do things differently. Here, you're part of a mission that changes lives, including your own.
We are excited to be recruiting a new staff member for our IEA team in the Hunter and Lower Hunter areas to work as an
Ongoing Support Consultant.
Based out of Raymond Terrace but often out and about in workplaces meeting with participants and employers, you'll join a team where respect, support and recognition are more than just words. Where you're trusted to do your best work, given space to grow, and be part of one of Australia's most trusted charities.
What makes us different?
Purpose with Impact - every day, your work helps people build better lives
Supportive Culture - no egos - just real people who care
Balance Built-In - enjoy flexible hours (negotiable)
Salary Packaging Perks - boost your take-home pay with NFP benefits
Ready to be part of a team where you're seen, heard, and valued? Let's talk.
About the job
As an Inclusive Employment Australia
Ongoing Support Consultant
your responsibilities will include:
Proactively build and maintain effective relationships with participants and employers, this will involve face to face, phone and on the job support
Identify any barriers that may impact upon ongoing employment and address them promptly to ensure the placement is retained
Monitor work placements for participants who have already been engaged in employment beyond 26 weeks, towards the achievement of monthly targets
Work closely with current and potential employers on their labour needs,



identifying opportunities to market participants for additional placements
Assist with verifying and obtaining evidence of employment, including payslips
Achieve or exceed all KPIs and apply an outcome focussed, high performance approach to the role
About you
Relevant qualifications in areas such as Employment Services, Community Services or other suitable industries is desirable
Previous experience in employment services including advanced barrier management, reverse marketing, placement of candidates into employment and provision of post-placement support will be highly regarded
Demonstrated ability to communicate through various methods with a wide variety of stakeholders
Ability to proactively problem solve, overcome objections, and assist in managing barriers that exist for people living with a disability
Performance focused mindset and proven experience achieving business targets and KPI's, using your analytical mindset to interpret data to achieve outcome
Must hold a Driver's license as travel throughout the region will be required
Are you ready to join a respected, values driven not-for-profit organisation, thrive in a challenging yet rewarding role, and work closely alongside people with a disability to help them build their future career? If your answer is YES!
In return, we offer
Attractive remuneration & NFP salary packaging benefits ($15,900 tax-free + meal & entertainment benefits)




Great work-life balance with an opportunity for a 9-day fortnight or an accrued day off every 4 weeks (for full-time employees)
Comprehensive and supportive on the job training including the opportunity to undertake tertiary education, relevant to your position
Discounted fitness memberships, health insurance, retail discounts and more
Attractive leave advantages with access to purchased leave, 12 weeks paid Parental Leave and up to 5 days paid leave per year to support the Salvos volunteering
Access to free counselling and health & wellness initiatives, fostering a supportive and inclusive approach to your psychosocial health
Long-term employment opportunities within the Employment Plus & the wider Salvos networks
At Employment Plus, we value diversity and strive for inclusivity in our recruitment process. If you are a person with a disability and require an adjustment, such as alternative application methods, or if you have a general enquiry about a role,
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check or relevant state equivalent. Applicants for all roles require a mandatory National Police Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
#J-*****-Ljbffr

📌 Ongoing Support Consultant - Inclusive Employment Australia (Newcastle)
🏢 The Salvation Army
📍 Newcastle