Job Description
The Star Brisbane is seeking an organised, professional, and customer-focused Booking Coordinator to join our Food & Beverage and Events team.
In this exciting role, you'll be at the heart of coordinating group dining reservations, special events, and guest experiences across our award-winning venues. Working closely with venue leaders, guests, and internal stakeholders, you will manage enquiries, coordinate bookings, support special events, and ensure every interaction is delivered with exceptional attention to detail and service.
If you're highly organised, thrive in a fast-paced hospitality environment, and love creating memorable experiences from behind the scenes, we'd love to hear from you.
Managing group dining reservations and event enquiries across multiple venues
Coordinating bookings, deposits, confirmations, and guest communications
Conducting venue site inspections with prospective clients
Supporting venue managers with special events and functions
Maintaining booking systems and client records with accuracy
Assisting with administrative support, invoicing, reporting, and documentation
Building strong relationships with guests and internal stakeholders
Ensuring exceptional customer service standards are delivered at every touchpoint
About the Employer
The Star Brisbane is a world-class entertainment and hospitality destination in the heart of the Queen's Wharf Brisbane precinct. With a luxury hotel, premium restaurants, vibrant bars, and exciting entertainment offerings, we're redefining guest experiences in Brisbane., At The Star Brisbane,



we're committed to creating a diverse, equitable, and inclusive workplace where everyone feels they belong.
Our values of Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care guide everything we do. We welcome people from all backgrounds and are proud to be recognised as a WGEA Employer of Choice for Gender Equality and a Platinum Employer by the Australian Workplace Equality Index.
About the Candidate
Previous experience in hospitality, reservations, events, administration, or customer service
Outstanding communication and relationship-building skills
Strong organisational skills with exceptional attention to detail
Ability to manage multiple priorities in a fast-paced environment
Confidence working with booking systems, databases, and Microsoft Office programs
A proactive approach with a strong sense of ownership and accountability
A passion for delivering exceptional guest experiences
Work Environment
Join a team that is passionate about creating memorable moments for our guests while building rewarding careers for our people.
Enjoy Exceptional Perks & Advantages
Complimentary buffet meal on every shift
Uniform laundered and ready for you daily on property
Discounted parking available in the city
Up to 30% discount across award-winning restaurants and accommodation
Career development, training, and courses through The Star Academy
Lifestyle discounts including gym memberships, retail offers and laundry services
An organisation that values diversity, teamwork and bringing your best self to work
#J-*****-Ljbffr

📌 Booking Coordinator (Brisbane)
🏢 Everi Pty
📍 Brisbane