03 Oct
|
HCL Technologies
|
Melbourne
03 Oct
HCL Technologies
Melbourne
DWS Current Roles | Explore Digital Transformation Careers | DWS
The DWS Group is always on the look out for talented people.
While we list specific roles here, we're always interested in hearing from high-calibre professionals who are passionate about consulting and eager to work with Australia & New Zealand's leading organisations. If that sounds like you – let's connect.
IT & Telecomms
Help Desk / Support
Melbourne
Contract or Temp
Up to $645/day ACN or $150K inc super Max Term
Hybrid working model with only 2 days onsite
Multiple openings with a 6-month term and extensions
DWS is seeking multiple
Maximo Support Analysts
to provide day-to-day support for a large enterprise asset management environment. You will assist users, manage support requests, troubleshoot issues, and help ensure the platform operates effectively within agreed service levels.
Where:
Melbourne / Sydney / Brisbane / Adelaide
Type:
ACN or Max Term
Start:
2 November ****
Length:
6 months with extensions
Style:
Hybrid; 2 days onsite
Salary:
ACN up to $645/day; Max Term up to $150K (inc super)
Role Requirements
Strong troubleshooting and customer service skills.
Experience working within a service desk or application support environment.
Positive written and verbal communication skills.
Ability to manage multiple support requests and priorities.
Monitor and manage Maximo support tickets and service requests.
Investigate, troubleshoot, and resolve user issues where possible.
Escalate complex incidents to appropriate technical teams.
Provide user support and guidance on Maximo functionality and processes.
Maintain accurate ticket updates, notes, and resolution details.
Support routine system monitoring and BAU operational activities.
Assist with testing and validation of minor system changes and fixes.
About Us:
Since ****, DWS has been helping organisations across Australia reimagine what's possible through technology, business, and management consulting. With offices in Melbourne, Sydney, Adelaide, Brisbane, and Canberra, our 300+ locally based consultants bring deep expertise and fresh thinking to every project. We deliver end-to-end solutions spanning IT consulting, Staff Augmentation, Managed Delivery, Data & Analytics, Cloud, AI and Automation.
Our strength lies in our people; each consultant is carefully selected for their expertise, creativity, and commitment to excellence. Together, we deliver impactful solutions that drive innovation, efficiency, and long-term value. At DWS, we don't just meet expectations - we redefine them.
Applicants must hold Australian Citizenship, Permanent Residency (PR), or other permanent work rights – DWS are unable to sponsor or support visas.
DWS encourages applications from Aboriginal and Torres Strait Islander peoples.
No agencies please – our in-house talent acquisition team have this covered.
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📌 Maximo Support (Melbourne)
🏢 HCL Technologies
📍 Melbourne