The Sydney String Centre is Sydney's leading specialist in orchestral string instruments: violins, violas, cellos and double basses. We're a family-owned business that has been operating for over 30 years, with a focus on music education and on supporting musicians with quality instruments and accessories, both in-store and online.
Our team includes musicians, music teachers, violinmakers, digital media producers and industrial designers. We aim to give our customers the best service in the industry, and we bring that same care to how we work with each other. It runs across our retail store, workshop, online store, instrument manufacturing, wholesale and education departments.
THE ROLE
We're looking for a Dispatch and Warehouse Assistant to join our team at our High St, Chatswood location. You'll perform dispatch tasks for the whole business, including online, education, wholesale, rentals and general sales, with a focus on business-to-business. It's a varied, hands‐on role with plenty of support from the people around you.
Your responsibilities will include:
Picking, packing and sending orders across all areas of the business
Maintaining the warehouse, including restocking, reorganising, tidying and collapsing cardboard for recycling
Receiving shipments: unpacking containers and pallets, labelling stock and putting it away
Completing scheduled stock takes, carrying out spot checks when discrepancies come up, and updating shelf locations
Organising and ordering packing materials
Making deliveries across Sydney metro in the company van (automatic)
Moving stock between our company locations
Occasionally helping with online order enquiries




Learning about our products so every shipment arrives safely
This is a full‐time position, Monday to Friday, 8:00am to 4:30pm.
ABOUT YOU
You'll have:
The ability to work quickly and efficiently while keeping attention to detail
The ability and willingness to lift boxes of stock
A friendly, helpful nature, with self‐motivation and initiative
Enthusiasm for learning current products, systems and processes
Good communication skills with customers and colleagues
An openness to improving processes and accepting change
Basic computer skills
Preferred but not required
Experience in a warehouse, retail or wholesale environment
Full training is provided in the systems we use: Microsoft Teams for internal communications, Odoo for CRM and Shopify for our web stores. Previous experience with any of these is a bonus.
We're looking for someone reliable and punctual who takes pride in their presentation and their work, and who works well both independently and as part of a team.
WORKING WITH US
We're a close, friendly team, and we put real time into helping our people learn and grow. Working here, you can expect:
A supportive team and a good work/life balance, with regular weekday hours
Training in leadership and problem solving
Staff discounts on all our products
Product training sessions, along with plenty of learning on the job
Insight into how a retail, wholesale and manufacturing business operates
The chance to learn about making and maintaining orchestral string instruments through our workshop
Experience in a lean business, where everyone is encouraged to suggest and make improvements
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📌 Warehouse Store Person (Sydney)
🏢 The Sydney String Centre
📍 Sydney