Independent Cement & Lime's Building Products Supplies business (part of the Adbri Group) manufactures and supplies bagged cement, dry mix and construction products across Australia. We're looking for a reliable and detail-oriented
Customer Service Sales Administrator
to join our small, close-knit team in Glendenning.
As the vital link between our customers, transport providers, and warehouse operations, you'll provide essential administrative and customer service support across three NSW production and dispatch sites – Glendenning, Kembla Grange, and Thornton. You'll manage the full order lifecycle for our bagged products – from initial customer enquiry through to post-delivery reconciliation.
Responsibilities include:
Processing customer orders for NSW bagged products and entering orders into SAP
Responding to customer enquiries via phone and email and keeping customers updated on deliveries
Coordinating with transport providers and internal teams to ensure orders are dispatched and delivered
Checking proof of deliveries, reconciling paperwork and investigating discrepancies or credit requests
Maintaining pallet records and completing associated data entry
Supporting production and inventory administration across our NSW sites
Checking supplier invoices against receipts and following up any discrepancies
Following up outstanding orders, delivery paperwork and transport requirements
Supporting stocktakes and investigating stock variances across multiple sites
Maintaining driver licence, insurance and induction records for transport providers
Raising purchase orders and managing office supply requirements
Hours:




This is a unique opportunity offering genuine work-life balance with early morning starts and your afternoons free! The hours are:
Monday & Thursday: 4:00am – 12:00pm
About You
We're looking for someone who is reliable, organised and enjoys being the person who keeps things moving.
You'll ideally bring:
Previous experience in customer service, administration, order processing or a similar role
Solid attention to detail and a high level of accuracy with data entry
Confidence using technology and learning new systems – SAP experience an advantage
Strong communication skills and a customer-focused approach
Good organisational skills and the ability to manage competing priorities
Confidence working independently
A reliable and mature approach, with the ability to work effectively within a small team
Experience in logistics, distribution or transport coordination would be beneficial
Join Adbri, an iconic Australian company - established in ****, with 200+ plants, 8 brands and 5 joint ventures supplying essential construction materials nationwide!
Structured learning and development pathways with real career progression opportunities
Generous discounts including retail, fuel, car rental, Qantas Club and exclusive savings on Adbri products




Extra leave options such as purchased leave, parental leave and volunteer leave
Wellbeing support through our confidential Employee Assistance Program (EAP)
Service awards and recognition celebrating your contribution and milestones
Our business:
Recently acquired by Adbri, Independent Cement and Lime is an industry leading supplier of raw material and cement-blended products which have been supplying a wide range of industries across Victoria and NSW since ****.
About Adbri:
Adbri is majority owned by CRH and is a market leader in the manufacture and supply of construction materials and industrial minerals which has been building a better Australia since ****. Adbri's respected brands employ over **** people nationally producing cement, lime, concrete, aggregates, concrete products and industrial minerals.
About CRH:
CRH (NYSE: CRH) is the leading global provider of building materials solutions that build, connect and improve our world. Employing 80,000 people at 4,000 operating locations in 28 countries, CRH has market leadership positions in North America, Europe and Australia. As the essential partner for transportation and critical infrastructure projects, complex non-residential construction and outdoor living solutions, CRH's unique offering of materials, products and value-added services helps to deliver a more resilient and sustainable built environment. The company is ranked among sector leaders by Environmental, Social and Governance (ESG) rating agencies. A Fortune Global 500 company, CRH's shares are listed on the NYSE.
For more information visit:
#J-*****-Ljbffr

📌 Customer Service Sales Administrator (Sydney)
🏢 Adbri
📍 Sydney