Join a well-established Manufacturing Company
$*******K + Bonus + Super NEG.
This is a great opportunity to join a well-established medium-sized Company in the manufacturing sector producing core construction materials for the home and infrastructure sector. A leading manufacturer and supplier of quality products, our client has a high profile, is committed to safety, and driving efficiency and competence throughout their manufacturing site and distribution network.
As part of a small team, you will be responsible for taking and processing customer orders through the company's commercial systems and then coordinating with production / depots to ensure availability and the safe transportation of goods to the customer in a timely manner. Duties include:
Taking incoming customer orders (via phone and email predominantly)
Processing orders – inputting accurate data into the Companies ERP system – Microsoft Business Central.
Liaising with Production / Warehouse/ Depots re the fulfilment of orders
Liaising with the Companies Transport Carrier – communicating with Drivers, ensuring loaded correctly (in compliance with standard operating procedures to comply with regulatory and company requirements) and delivered on time and in full to the customers
Monitoring and reporting of pallet movement.
Customer service / problem solving with customers and across the business ie sales, operations




Administration as it relates to this area of the business – dispatch records and documentation.
Participating in 5S programs as it relates to continuous improvement
The ideal candidate will demonstrate:
Experience in a dispatch or similar role function
ie outbound logistics
within a manufacturing and / or transport distribution business would be ideal but not critical
Experience in coordinating loads ie liaising with Drivers and understanding the chain of responsibility (COR) and regulations would be ideal but not critical
Strong phone skills / Order Taking and Data entry skills
Numerate AND High attention to detail
High level of customer service and problem-solving skills
Strong planning and prioritization skills
Ability to multitask and work in a rapid-paced, often hectic environment
Ability to communicate easily with customers (internal and external)
Excellent organization and planning skills; able to meet deadlines – be patient and flexible; adapt to situations and not get frustrated or flustered. Resilient.
IT literate – with ERP systems ie Microsoft Business Central or similar Systems, Excel etc
.
Able to work autonomously as well as in a small team
Stable work history
Monday to Friday rotation to cover 6am to 4pm.
#J-*****-Ljbffr

📌 Dispatch Officer (Brisbane)
🏢 Nayler Executive
📍 Brisbane