Take ownership of customer relationships. Drive parts and service sales. Help keep Australia's transport industry moving.
About the Role
As our Aftersales Representative, you will be the face of CMV Truck & Bus to customers across your territory. Your focus will be to grow parts, service, maintenance and contract sales while building strong, long-term customer partnerships. You'll identify opportunities, understand customer needs and connect customers with the right solutions to maximise vehicle uptime and business performance.
This role combines relationship management, business development and account management in a fast-paced and rewarding environment.
Key Responsibilities
Develop and maintain strong relationships with new and existing customers
Promote and sell service, parts, repairs and maintenance solutions
Identify sales opportunities and grow market share within your region
Build strategic account plans and proactively manage customer accounts
Work closely with Service, Parts and Sales teams to deliver exceptional outcomes
Generate and follow up customer leads
Maintain customer information and sales pipelines using Salesforce
Promote connected vehicle services and uptime solutions
Support customers in maximising vehicle performance and operational efficiency
Achieve sales and profitability targets through proactive customer engagement
What's in it for you?
Fully maintained company vehicle
Competitive salary package
Autonomous field-based role
Stable,



long-term career with a trusted Australian business
Access to ongoing training and career development
Work with leading truck brands including Volvo, Mack and UD
Supportive team culture that values safety, respect and continuous improvement
About You
To be successful, you will have:
Experience in B2B sales, account management or customer relationship management
Strong commercial awareness and negotiation skills
Excellent communication and relationship-building abilities
Proven ability to work independently and manage your own schedule
Experience using CRM systems such as Salesforce
A customer-first mindset and genuine passion for delivering outstanding service
Current Australian Driver's Licence (Heavy Vehicle Licence highly regarded)
Highly Desirable
Experience in the heavy vehicle, automotive, transport or related industries
Knowledge of service operations, parts sales or fleet maintenance
Experience managing commercial customer accounts
About CMV
CMV Truck & Bus Derrimut is the flagship dealership of CMV Truck & Bus and part of the family-owned CMV Group, a proudly Australian business with over 90 years of success. As the Victorian dealer for Mack, Volvo and UD Trucks, we employ more than 500 people across Victoria and continue to grow through our commitment to customer service, innovation and people development.
Our culture is built on five core values:
Safety First
Can Do
Ask the Question
Do the Right Thing
Mutual Respect
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📌 Aftersales Representative (Melbourne)
🏢 CMV Trucks
📍 Melbourne