This is a varied, fast-paced role supporting both the day-to‐day running of Morgana Walker Psychology practice and the Neurodivergent Parent Academy's growing digital operations. You will work closely with Morgana (Director & Principal Psychologist) to ensure the practice runs smoothly, reception is welcoming and productive, and the Academy continues to grow.
Key responsibilities
Welcome clients with warmth and professionalism
Manage bookings, cancellations and waitlists
Handle phone calls, emails and enquiries
Support families with a neurodiversity-affirming approach
Schedule and coordinate Morgana's calendar across both businesses
Assist with project coordination for the Neurodivergent Parent Academy
Manage Halaxy appointments, billing and clinical admin
Process payments, invoices and rebates
Update WordPress pages and upload content
Manage Mailchimp newsletters and automations
About you
Experience with Halaxy (appointments, billing, client management)
Experience with Xero (invoicing, reconciliation, basic bookkeeping support)
Experience with Mailchimp (email campaigns, automations, lists)




Experience with WordPress (basic editing, uploading content, page updates)
Reception or admin experience in allied health
Experience scheduling for a Director or senior clinician
Warm, calm, organised and genuinely enjoys helping people
Can manage competing priorities without becoming overwhelmed
Communicates clearly and kindly
About us
Morgana Walker Psychology is a neurodiversity-affirming private practice supporting children, teens, adults and families. Alongside the clinical practice, we are expanding the Neurodivergent Parent Academy (NPA) — a global learning platform offering courses, webinars and resources for parents and educators.
A supportive, neurodiversity-affirming workplace
A role with purpose and impact
Beautiful Thornbury practice rooms
Opportunities to grow with the Neurodivergent Parent Academy
Training provided in all systems
A chance to make a real difference in the lives of families
#J-*****-Ljbffr

📌 Medical Receptionist (Melbourne)
🏢 Morgana Walker Psychology
📍 Melbourne