ABOUT US
Dahlsens Family Group of Companies is a proud, long-standing partner to Australia's builders, from local trades and serious renovators to large-scale residential and commercial projects. As an Australian family owned and run business, we are committed to supporting the industry and the communities we serve.
We offer a true whole-of-house solution, supporting the build from the ground up - from wall frames and trusses through to doors, hardware, windows, roofing, kitchens, bathrooms, and lifestyle cabinetry. We are here to make building simpler, smarter, and more reliable.
With a legacy dating back to ****, we continue to evolve, helping builders get the job done right and this is just the beginning.
ABOUT THE ROLE
We are seeking a results-driven team member to join our Sales, Quotes & Orders team at the Door Centre. In this customer-focused role, you will prepare competitive pricing and process sales, quotes and orders accurately and professionally. You will thrive in a fast-paced environment, take a proactive approach and be passionate about delivering outstanding customer experiences
Drawing on your experience in building and/or manufacturing, you will communicate effectively with customers, suppliers and internal teams. Success will be measured by your ability to convert quotes into sales, build strong customer relationships across the region and keep customers' best interests at the centre of every decision. You will also contribute to a supportive, positive team environment.
RESPONSIBILITIES WILL INCLUDE
Prior experience with doors, door hardware or similar industry is essential. This role is well suited to someone with confidence, strong desire to succeed and those who enjoy working in a team environment.
Processing of customer orders & quotes by phone and email
Preparing accurate quotes for customers
Following up with customers to convert quotes to orders
Monitoring orders and communicating status of orders to the customers




Review invoices to ensure accuracy at all times
Monitoring stock levels to ensure supply and demand needs are met
High awareness of site safety and duty of care for your team, staff and site visitors
Have a 'hands on' approach with a 'can do' attitude
Undertake regular product training with market leading brands
QUALIFICATIONS & SKILLS
Demonstrated experience in a Quoting & Ordering or estimating role
Ability to read and understand building plans
Strong ambitions to succeed in your role
Industry Knowledge and previous experience in the building materials and associated products
Excellent written and verbal communication skills and an enjoyment of working with people
Previous experience dealing with suppliers, customers & logistic companies
Genuine commitment to Safety and Customer service
Solid understanding of construction process
High level of computer literacy with the ability to learn new systems quickly
Manual Car license (essential)
PERKS
Take a day off on your Birthday & still get paid for it (subject to eligibility).
Free Employee Assistance Program (EAP) for you and your family members.
Uniform provided so you can look the part when customer facing.
Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as Adidas, Woolworths, Coles, Ikea, Woolworths, Myer, Rebel Sports + more!
Team member discounts may be available (T&C; may apply).
Be part of something solid, we really are growing together.
PLEASE NOTE
The successful applicant will be subject to a comprehensive reference and background checking prior to employment, this may include aPre-employment Medical Assessment&National; Police&Right; to Work checks.
We are an equal opportunity employer with a zero tolerance to Drugs and Alcohol in the workplace and we do conduct regular random workplace testing.
Only applicants with the Right to Work in Australia will be considered for this position.
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📌 Sales, Quotes & Orders (Cairns)
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