MRI Software is seeking a Support Analyst to provide high-quality customer support across Strata Master (legacy) and Strata Master Cloud. You will combine accounting knowledge with technical troubleshooting to resolve issues efficiently and confidently with customers.
You will own cases end-to-end, manage multiple priorities, and collaborate with escalation teams to deliver explicit guidance and timely updates. A strong accounting background and customer communication skills are essential.
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📌 Senior Support Analyst: Strata Master & Accounting Troubleshooter (Sydney)
🏢 mri
📍 Sydney
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