Duty Manager – Glebe, Balmain, Newtown
Hospitality & Operations Experience Wanted | Make the Move into Wellness
Inner West | $65,000 – $75,000 + super
Reports to Spa Manager and COO
Ready for a manager role with real scope - people, operations and growth - without the late nights?
Nature's Energy is one of Sydney's most established day spa and bathhouse groups, operating in one of the fastest-growing sectors in the market: wellness, recovery and self-care.
Bathhouses are booming, wellness is no longer niche, and we've been replenishing what life takes out long before it became a trend.
We're now looking for a mature, hands‐on Duty Manager to assist our spa managers to run our three venues as one high‐performing operation - building culture, holding the team accountable, developing our people and managers, and getting every site operationally sharp before our next venue opens.
Why You'll Love This Role
Step up into an operations role with a leading, established wellness brand
Be the 2IC for our spa managers across three premium venues in one of Australia's fastest-growing industries
Use your people, service and operational leadership without the late nights
The Role
This is a highly operational manager role for someone who likes being on the floor, close to the team, and connected to the guest experience.
You will be the 2IC responsible for the day-to-day running of up to 20 employees per venue, building a calm and professional environment even when it's busy, and lifting every site to a consistent standard.
You will oversee and support:
Coordinating operations across one to three inner west venues




Building a strong team culture and a genuine standard of people accountability
Mentoring and developing front‐of‐house leads and therapists - growing our next generation of leaders
Being hands‐on on the floor while managing priorities and service flow
Presentation, maintenance and fast, practical troubleshooting when things go wrongDriving premium guest experience and service standards
Building strong relationships with regular guests and the local community
Helping drive business performance, team culture and local growth
About You
We're looking for an exceptional people leader and mentor who can build culture and drive accountability.
You'll bring:
A track record of exceptional customer service and people management
Comfort leading sizeable daily teams (up to 20 per venue) with the Spa Manager and other Duty Managers across multiple sites
Calm and decisive troubleshooting under pressure
Full Australian work rights
You may currently be a new manager, senior operations or retail employee ready for your next step.
Why Join Us?
We believe our energy comes from our people. This is an opportunity to join a growing wellness business with a strong reputation, loyal guests, and a clear vision for the future.
Why You'll Love It Here
$65,000 – $75,000 + superannuation
Free bathhouse access
A supportive leadership team
A beautiful wellness environment
The chance to build a long‐term career in a booming industry
If you're a strong operations manager ready for a current chapter, we'd love to hear from you.
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📌 Duty Manager – Inner West (Sydney)
🏢 Nature's Energy
📍 Sydney