24/7 Enterprise Mobility Help Desk Specialist (Melbourne)

24/7 Enterprise Mobility Help Desk Specialist (Melbourne)

03 Oct
|
Infosys
|
Melbourne

03 Oct

Infosys

Melbourne

Infosys Australia is seeking a Customer Service Desk Specialist/Analyst to deliver Help Desk support for large-scale Enterprise Managed Mobile Devices. You will triage incidents and service requests, assist with device enrolment, and support MDM actions, ensuring ticket quality and SLA adherence.
The role requires 2 years of customer service experience, strong communication, Australian citizenship, and five years' residency. Versatile, 24x7 roster coverage is expected, with hybrid working options.
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📌 24/7 Enterprise Mobility Help Desk Specialist (Melbourne)
🏢 Infosys
📍 Melbourne

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