Employee Relations Specialist – Milton/Hybrid
We are excited to welcome an
Employee Relations Specialist
to our People and Culture team at Act for Kids and Youthrive.
In this pivotal role, you will provide expert advice and guidance on complex and formal workplace matters, supporting fair, respectful and legally sound outcomes. Working with People and Culture Advisors, program leaders and other internal stakeholders, the role supports timely and respectful processes that reflect procedural fairness, trauma-informed practice and organisational values.
Flexibility working hybrid from our Milton office and from home.
Negotiated salary.
Key Responsibilities:
Complex workplace matters -
manage and provide advice on complex or formal matters, including performance and conduct, grievances and complaints, mediation, conflict resolution, disciplinary processes, and termination of employment, using strong listening and communication skills.
Leadership advice and coaching -
work proactively with leaders to identify and address workplace concerns early, helping them develop the confidence and skills to manage performance, conduct and conflict constructively that enables early resolution of workplace concerns.
Governance and compliance
- ensure ER practices and decisions are consistent with employment legislation, industrial instruments, policies and procedures; develop and review ER policies, procedures and practical resources; govern employment documentation and processes; and develop and facilitate ER related training.
Please read the full position description for more information.
About You
Tertiary qualification in human resources, industrial relations or a related discipline.
At least three (3) years' experience managing complex employee relations matters, including performance and conduct concerns, grievances and complaints, workplace investigations, mediation, conflict resolution and termination processes.




Strong listening and communication skills, with the ability to understand different perspectives and support the constructive resolution of workplace concerns.
Excellent judgement and problem‐solving skills, including the ability to consider different perspectives, assess available information and recommend fair and workable solutions.
Eligibility to work in Australia (proof of eligibility required), including holding or obtaining required checks (Working with Children Check or professional exemption).
About Act for Kids
Act for Kids is a for-purpose organisation that delivers evidence‐based support services to children and families who have experienced or are at risk of harm. Our teams are at the heart of everything we do, and we are united by a single purpose tohelpkeep kids protected, heal from trauma and lead happy lives and thrive.
You will have access to:
Salary packaging
up to $15,900 tax free + an additional $2,650 for meals/entertainment.
Extra leave
including wellbeing days, study, exam, and pet leave.
Fitness Passportincluding discounted fitnessmemberships to a range of facilities for you and your family.
Access to our
Employee Assistance Program
including 24/7 counselling and wellbeing portals.
Ongoing
professional development
through our annual PD fund and structured support.
Versatile work arrangements and a team that truly values what you bring.
Make a difference every day in a values‐led organisation. We're more than just a workplace—we're a community built on shared values: Skilled, Ethical, Team, Caring, Courageous, and Collaborative. We're proud to be recognised for our commitment to inclusion as Inclusive Employer ******* and ******* by the Diversity Council Australia.
We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all backgrounds and identities.
Contact
For more information, please contact Marion Kaiser (Director People, Culture and Safety) on ******** *** ******.
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📌 Employee Relations Specialist – Milton/Hybrid (Brisbane)
🏢 Act for Kids
📍 Brisbane