Field Service Technician (Medical Devices) – Casual | ANZ Field-Based
Join a purpose-driven technical services team supporting hospitals and healthcare providers every day. We're seeking a customer-focused Field Service Technician to deliver maintenance, repairs, troubleshooting and field corrective actions across a range of medical devices and equipment.
This is a casual, hands-on field role, working closely with a Service Centre and a collaborative internal support network (Technical Services, Quality, Regulatory, Customer Service and commercial teams).
The Prospect
You'll be the go-to person for ensuring equipment remains safe, compliant and operational, while delivering a high standard of service to clinical and non-clinical stakeholders. If you enjoy problem-solving, being on the road, and building strong customer relationships, this is a great fit.
Key Responsibilities
Perform field corrective actions, repairs, preventative maintenance and technical service activities
Plan and schedule service work to meet customer requirements and business priorities
Manage service requests end-to-end, with clear updates and timely resolution
Provide first-level technical support and troubleshooting (remote and onsite)




Escalate complex issues through the right support channels for fast outcomesli>
Maintain accurate service documentation and equipment histories (Good Documentation Practice / GDP)
Support quality initiatives, field actions and continuous improvement activities
Complete service reports, inventory transactions, expenses and customer documentation
Work in line with company policies, industry regulations and quality management requirements
What you'll bring
Qualification in Electrical/Electronic/Mechanical/Biomedical Engineering/IT (TAFE Cert/Diploma/Degree) or similar
Current Australian Driver's Licence (essential)
1–3 years' experience in hospitals/healthcare, customer premises, or technical service environments
Experience servicing, maintaining or troubleshooting technical equipment (highly regarded)
Strong troubleshooting ability and practical hands-on capability
Confident communication and stakeholder management skills
Great organisation and ability to manage competing priorities
Comfortable working autonomously, while contributing to a wider team
Basic understanding of databases/networking/information systems + MS Office proficiency
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📌 Field Service Technician (Sydney)
🏢 Indigeco
📍 Sydney