Ecommerce Administrator (Melbourne)

Ecommerce Administrator (Melbourne)

03 Oct
|
Loco Sportswear
|
Melbourne

03 Oct

Loco Sportswear

Melbourne

We are a well-established sports apparel company based in Port Melbourne, that is passionate about providing great apparel solutions for sporting clubs throughout Victoria. As we continue to expand, we are looking for a results driven E-Commerce specialist to join our team.
About the Role
We are looking for someone with a strong understanding of E-commerce operations. You will manage the day to day operations our Shopify based stores, coordinating new season product launches, new club stores whilst collaborating with our various teams to deliver a seamless shopping experience.
If you are passionate about digital commerce and have a robust background with Shopify and general digital marketing and thrive in a vibrant setting, then this will be a great opportunity for you.
Key Responsibilities
Manage and maintain Shopify club stores, including product uploads, content updates and merchandising
Plan and execute seasonal and promotional campaigns to drive traffic, increase sales and enhance customer engagement
Coordinate digital launches for new collections, including scheduling, content and order windows
Monitor and manage stock levels and coordinate with logistics and production for timely replenishment
Produce social media and digital content tailored to each customers individual needs
Provide monthly reporting to customers and internal stakeholders and contribute to regular analysis of customer service metrics
Monitor and troubleshoot website functionality,



ensuring seamless user experience
Stay informed of E-commerce trends and best practices to continually improve strategy and execution
Manage inbound customer calls and emails providing accurate and timely responses to inquiries
Collaborating with Sales, Logistics and Marketing teams to ensure customer needs are met
About You
Minimum 2-3 years' experience in e-commerce and digital marketing, ideally within the sports or fashion industry
Strong knowledge of Shopify platform (including Shopify Plus) and data reporting tools (Google Analytics, Shopify Analytics)
Creative thinker with attention to visual detail and brand consistency
Experience creating or coordinating digital content for social media or email
Organised, proactive and capable of managing multiple tasks
Experience in working in a team environment. This role with require strong interaction with sales and logistics teams
Proficiency in Microsoft Excel/Google Sheets for data analysis and reporting
Basic understanding of HTML/CSS for website troubleshooting
Experience with email marketing platforms (e.g., Mailchimp, Klaviyo)
Must have the right to work in Australia
What we Offer
A energetic and supportive team environment
Ownership of our e-commerce and digital content
Opportunities for growth and professional development
Flexible work arrangements, including 1 day per week working from home
#J-*****-Ljbffr

📌 Ecommerce Administrator (Melbourne)
🏢 Loco Sportswear
📍 Melbourne

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