Job Description
The Role
Remote (South Africa) | Supporting an International Company
Monday – Friday, 11:30pm/12:30am – 8:30am/9:30am SAST (Sydney Business Hours) | Full-Time
Drive high-converting sales and build world-class client experiences for top-tier Australian events—all while working remotely from South Africa!
You will own the end-to-end sales lifecycle and client relationship journey for premium corporate functions, private celebrations, and large-scale activations. Balancing high-volume inbound lead conversion with precise event planning, you will act as the consultative link between clients and Sydney-based operations teams. This position offers long-term stability and an exciting progression pathway into remote team leadership and department management.
What You'll Do
Consultative Lead Conversion:
Conduct ***** minute phone briefs for high-volume inbound enquiries to build immediate rapport, capture event visions, and achieve high quote conversion rates.
Proposal & Menu Engineering:
Build tailored proposals, custom menus, staffing schedules, and equipment pack-lists using specialized event management software.
Proactive Sales Follow-up:
Execute consistent, structured follow-up workflows to convert proposals into confirmed bookings while upselling add-on services and upgrades.
Event Coordination & Handover:
Finalise run sheets, guest counts, and complex dietary requirements before executing flawless handovers to Sydney-based Operations and Logistics teams.
Account Management & Repeat Business:
Nurture long-term corporate accounts and re-engage past clients to secure repeat event bookings.
AI & Digital Workflow Adoption:
Utilize AI tools (e.g., Claude, ChatGPT)



and automation software to streamline order processing, quoting, and daily sales administration.
Team Sales Coaching & Leadership (Growth Track):
Analyse team conversion stats, coach remote team members on sales techniques, and potentially step up into a team lead or Head of Department role.
What You Bring
Experience & Certifications:
3+ years of proven consultative sales or event coordination experience within catering, venues, hotels, or hospitality.
Core Technical/Specialized Skills:
Proficiency with catering/event software (e.g., CaterEase), workflow tools (e.g., Monday.com), and AI tools (ChatGPT/Claude).
Background & Domain Expertise:
Strong understanding of event planning, menu structures, beverage offerings, dietary considerations, and equipment logistics.
Technical Translation & Communication:
Outstanding phone and written communication skills—confident, warm, and engaging without being too pushy.
Working Style:
Highly resilient and energetic in fast-paced environments, with a strong proactive drive, an enthusiastic attitude toward AI adoption, and the capability to coach and lead others.
Remote Work Requirements
Hardware:
Reliable personal laptop or desktop capable of running all role-required software.
Connectivity:
High-speed, stable internet connection with a backup plan for power or connectivity outages.
Workspace:
A dedicated, quiet, and professional home‐office environment.
Mindset:
High self‐discipline, excellent time management, and a robust track record of thriving in an autonomous remote setup.
Connecting the extraordinary talent of South Africa with businesses around the world.
#J-*****-Ljbffr

📌 Premium Events & Sales Lead — Luxury Hotel (Melbourne)
🏢 22322652
📍 Melbourne