Working at Melba Support Services (Melba)
We support people with disability to live the life they want.
We have a zero-tolerance approach to violence, abuse, neglect, and exploitation.
Every member of the Melba community is committed to The Melba Way Charter, our vision, purpose, and values.
Melba aims to create welcoming and respectful workplaces that promote inclusive and collaborative working relationships.
For over 50 years, Melba has stood beside Victorians with disability, championing choice, dignity, and dreams. As a proud NDIS provider, we offer personalised support, from independent living to community connection. Every service is built around what matters most. You!
We open up a world of opportunities for people to live life their way - proudly, joyously, creatively, adventurously
Why Join Us?
At Melba, people lead all decisions about their support. We are proud to do things a little differently; we call it The Melba Way. We ask questions and listen, tailoring all supports to what you need and want, and we tailor all supports to each person. It's how we bring our values to life every day. It's about putting people first, creating personalised support every minute, every hour, every day. If this resonates with you, come join us!
About the Role
As a Positive Behaviour Support Practitioner, you'll play a critical role in supporting people with disability to live meaningful lives of their choosing. Working within Melba's trauma-informed and human rights-based practice framework, you'll deliver evidence-based positive behaviour support services that focus on improving quality of life, strengthening skills and supports, and reducing and eliminating restrictive practices over time. You'll manage a clinical caseload, work collaboratively with people we support, families, support teams and external stakeholders, and provide coaching and guidance to help embed positive behaviour support practices across the organisation.
What We Offer
When you join Melba, you become part of an organisation committed to human rights, inclusion and creating better outcomes for people with disability.
As a Positive Behaviour Support Practitioner, we offer:
Not-for-profit salary packaging benefits to increase your take-home pay
Ongoing learning, clinical supervision and professional development opportunities
Access to internal and external training aligned to your professional goals
Supportive leadership and a collaborative multidisciplinary team workplace
Career development pathways across Melba's services and specialist practice areas
Flexible working arrangements where operationally appropriate




Employee wellbeing initiatives and support programs
The opportunity to make a genuine impact on the lives of people with disability and those who support them
What You'll Be Doing
In this role, you'll provide person-led positive behaviour support services that uphold human rights and drive meaningful outcomes.
You will:
Manage a clinical caseload in line with contemporary trauma-informed positive behaviour support practices
Complete functional and behavioural assessments to understand risk, causal and contributing factors relating to behaviours of concern
Develop and implement evidence-based Positive Behaviour Support Plans that focus on quality of life, skill development and the reduction of restrictive practices
Work closely with people supported, families, advocates and support networks to achieve positive outcomes
Provide coaching, training and modelling to support workers, operational leaders and other stakeholders
Monitor and evaluate the effectiveness of behaviour support strategies and adjust plans as required
Design and analyse relevant data to measure outcomes and support continuous improvement
Maintain accurate and timely clinical records and documentation
Support reflective practice and capability building across service delivery teams
Contribute to organisational clinical risk management, including assessments, referrals, incident responses and capacity-building activities
Develop strong relationships with internal and external stakeholders to ensure coordinated and effective support
Keep up to date with contemporary positive behaviour support practices, legislation and sector developments
What Makes a Great Positive Behaviour Support Practitioner?
We're looking for someone who is passionate about human rights, values collaboration and is committed to delivering high-quality positive behaviour support outcomes. You'll be confident working with a range of stakeholders and able to balance clinical expertise with a person-led and practical approach.
You will bring:
Demonstrated experience delivering positive behaviour support services within disability, health, community or related sectors




Strong knowledge of contemporary positive behaviour support frameworks and trauma-informed practice
Experience completing behavioural assessments and developing Positive Behaviour Support Plans
Exceptional written and verbal communication skills
Strong stakeholder engagement and relationship management skills
Experience providing coaching, mentoring, training or practice guidance to others
Working knowledge of the Disability Act **** (Vic), NDIS Quality and Safeguards Commission requirements and restrictive practice frameworks
The ability to manage competing priorities while maintaining high-quality outcomes and documentation standards
Strong analytical, problem-solving and critical-thinking skills
Proficiency in Microsoft Office applications
A collaborative approach, qualified resilience and commitment to continuous improvement
Experience supervising or supporting practitioners at other capability levels (highly regarded)
Requirements
To be successful in this role, you'll need:
Relevant tertiary qualifications in Psychology, Social Work, Occupational Therapy, Education, Behavioural Science or a related discipline
Endorsement as a Specialist NDIS Positive Behaviour Support Practitioner at the Proficient level of the NDIS PBS Capability Framework, or the ability to meet the requirements at the Proficient level
Current NDIS Worker Screening Check or willingness to obtain
Current Working with Children Check or willingness to obtain
Current Australian Driver Licence and willingness to undertake regular travel as required
Successful completion of pre-employment screening, mandatory training and ongoing compliance requirements
Commitment to workplace health, safety and wellbeing responsibilities
Inclusion at Melba
Melba Support Services recognises the contribution that a diverse workforce makes to continuous improvement and service delivery and is an Equal Opportunity Employer. Melba Support Services values diversity and encourages applications from Aboriginal and Torres Strait Islanders. People with disabilities and from culturally and linguistically diverse backgrounds are also encouraged to apply. Melba Support Services is committed to making reasonable adjustments to the recruitment process and day-to-day work. As a provider of supports and services to children, Melba is committed to ensuring that every child feels safe and respected. All Melba staff and volunteers have a responsibility to make sure that children's wellbeing and safety comes first, that they are supported to achieve their potential, respected, and protected from abuse and neglect.
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📌 Positive Behaviour Support Practitioner - Proficient (Ballarat)
🏢 Melba Support Services
📍 Ballarat