What You'll Be Doing
Client Engagement & Advisory
Lead discovery workshops and requirements gathering sessions with business and technology stakeholders.
Translate business objectives into scalable Salesforce solutions and roadmaps.
Provide strategic advice on platform capabilities, adoption, governance, and optimisation.
Build trusted relationships with client stakeholders and executive sponsors.
Present solution recommendations, demonstrations, and project updates to clients.
Solution Design & Delivery
Lead functional design across Salesforce implementations and enhancement programs.
Develop user stories, business requirements, process maps, and functional specifications.
Facilitate future-state process design and business transformation initiatives.
Ensure solution designs align with Salesforce best practice and minimise unnecessary customisation.
Support solution demonstrations, proof of concepts, prototypes, and user acceptance activities.
Collaborate with architects, developers, and project managers to ensure successful delivery outcomes.
Provide expertise across core Salesforce platform capabilities including CRM, automation, analytics, customer engagement, integration, and platform governance.
Maintain current knowledge of Salesforce product innovations, releases, and ecosystem trends.




Advocate for scalable, maintainable, and customer-centric platform solutions.
Support platform adoption, change management, and continuous improvement initiatives.
Leadership
Mentor and support consultants across projects.
Contribute to pre-sales activities including proposals, solution shaping, and client presentations.
Participate in recruitment, capability development, and practice growth initiatives.
What We're Looking For
5+ years' experience delivering Salesforce consulting services in a client-facing setting.
Experience delivering multiple end-to-end Salesforce implementation projects.
Strong business analysis, process improvement, and stakeholder engagement capabilities.
Proven ability to lead workshops, gather requirements, and design business solutions.
Deep understanding of Salesforce platform capabilities and implementation best practices.
Salesforce certifications relevant to consulting, business analysis, administration, or solution design.
Excellent communication, presentation, and relationship management skills.
Consulting mindset with strong commercial awareness and a focus on client outcomes.
Ability to lead workstreams and mentor junior consultants.
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📌 Senior Salesforce Functional Consultant (Brisbane)
🏢 NRI Holdings
📍 Brisbane