Guest Experience Concierge Lead (Melbourne)

Guest Experience Concierge Lead (Melbourne)

03 Oct
|
Lever
|
Melbourne

03 Oct

Lever

Melbourne

Caruso is seeking a hands-on Concierge Supervisor to lead the in office Concierge team and ensure exceptional guest and tenant interactions across the property. You will support the Concierge Manager, step in during their absence, and model high service standards in a fast-paced environment.
The role requires management of scheduling, training, feedback, and escalation handling, with regular MOD duties on weekends and involvement in seasonal activations and events to boost guest experiences.
#J-*****-Ljbffr

📌 Guest Experience Concierge Lead (Melbourne)
🏢 Lever
📍 Melbourne

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