Temporary Assignment | October to December | Ringwood Location
This is a busy, fast-paced role where you'll be responsible for coordinating service technicians, managing bookings, handling customer enquiries, and ensuring jobs are scheduled efficiently across multiple locations.
Commencing
12 October
to approximate end date
23 December
(TBC) - Hours:
8:30am/9:00am to 4:00pm/4:30pm
Monday to Friday
100% office-based role located in Ringwood
About Us
Our client is a well-established service and maintenance business experiencing continued growth and looking for an experienced
Bookings & Scheduling Administrator
to join their team on a temporary basis.
Responsibilities
Reporting to the Director and working closely with the wider operations team, your responsibilities will include:
Managing incoming calls for service and repair bookings
Scheduling service technicians across multiple sites
Logging jobs and booking information into the company system
Coordinating urgent and emergency works
Managing and responding to customer email enquiries
Following up on incomplete jobs and re-booking return visits
Liaising with technicians, workshop staff and customers
Setting up new clients, sites and service jobs
Converting approved quotations into scheduled jobs
Prioritising work based on customer requirements and urgency




Maintaining accurate records and data integrity
Providing exceptional customer service and communication throughout the process
Your Profile
To be successful in this role, you will have:
Previous experience in scheduling, service coordination or administration
Strong organisational and multitasking skills
Excellent verbal and written communication skills
A proactive and customer-focused approach
Strong attention to detail and accuracy
The ability to work effectively in a fast-paced setting
Intermediate Microsoft Office skills
Experience within a trades, maintenance, service or technical environment highly regarded
Experience using SimPRO or similar job management software advantageous
What's on Offer?
Immediate start available
Temporary assignment through to December
Monday to Friday hours
Supportive team environment
On-site parking
Opportunity to work within a growing and successful business
Competitive hourly rate based on experience
Contact
If you're an experienced Service Coordinator, Scheduler or Administrator who thrives on keeping things organised and enjoys being the central point of contact between customers and technicians, we'd love to hear from you.
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