Imagine Cruising in Brisbane is seeking a Call Centre Manager – Travel to lead a small but high-performing Trade Sales team. You will coach, inspire and develop four agents, ensuring knowledge, accuracy and exceptional service for our B2B (Travel agent) partners.
You'll work hands-on with the team, listening to calls, providing feedback and driving continuous improvement across CRM processes and systems. This role suits a leader who thrives in a rapid-paced travel environment.
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📌 Travel Trade Support Lead — Call Center Manager (Brisbane)
🏢 Imagine Cruising
📍 Brisbane
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