Franchise Growth & Support Manager (Fitness)
The Yard Gym | Caringbah, NSW
Regular interstate travel, with occasional international travel
Help franchise owners build stronger businesses and deliver a great member experience.
The Yard Gym is a growing fitness franchise network, and we're looking for a practical, people-focused Franchise Business Support Manager to support our franchise partners.
You'll work directly with studio owners to help them navigate day-to-day operational challenges, understand their business performance and put improvements into action. Through regular calls and studio visits, you'll build trusted relationships and connect franchise partners with the support they need from HQ.
This role could suit an experienced franchise support professional, area manager, multi-site manager or gym manager ready to support businesses across a broader network.
What you'll do
Build strong relationships with franchise partners, providing practical advice and ongoing business support.
Help studio owners improve day-to-day operations, membership growth, retention and member experience.
Review business KPIs with franchise partners, identify opportunities and agree clear, achievable action plans.
Hold regular business check-ins and visit studios to understand challenges, support improvements and follow up on progress.
Support new franchise partners through onboarding and help them establish effective operational processes.
Help studios understand and consistently deliver The Yard Gym's brand and operational standards.
Work with HQ teams to resolve issues,



coordinate support and share successful approaches across the network.
Travel regularly to studios across Australia, with occasional international travel.
What you'll bring
You have experience managing or supporting a business, building strong relationships and helping others improve results.
Your background might include franchise support, gym or studio management, retail or hospitality area management, multi-site operations or business coaching.
You'll bring:
A practical understanding of business operations and the factors that influence performance.
Confidence reviewing KPIs and translating them into helpful actions.
Strong communication skills and the ability to build trust with business owners.
A supportive approach, with the confidence to have constructive conversations and follow through on agreed actions.
Good organisation and the ability to manage competing priorities across multiple studios.
A willingness and ability to travel regularly.
Fitness industry experience is valued, but we also welcome candidates with relevant experience in other service-based businesses.
Why join The Yard Gym?
This is an exciting time to grow a fast-growing business with a global community. You'll have the opportunity to make a visible difference to the businesses in our network, working closely with franchise owners and our HQ team.
As our network grows, you'll contribute to how we support our studios, share ideas from the field and help more franchise partners succeed.
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📌 Franchise Growth & Support Manager (Fitness) (Sydney)
🏢 The Yard Gym
📍 Sydney