Helpdesk Support Analyst - Pos, Retail & E-Commerce (Melbourne)

Helpdesk Support Analyst - Pos, Retail & E-Commerce (Melbourne)

03 Oct
|
Megabus Software Pty
|
Melbourne

03 Oct

Megabus Software Pty

Melbourne

Megabus Software Pty Ltd is seeking a Helpdesk Support Analyst to become the first point of contact for technical support for our Megabus customers. You will diagnose, resolve or escalate issues across Marlin software and related hardware, while maintaining a robust focus on customer service and SLAs.
The role covers Windows troubleshooting, POS, inventory and back-office workflows, plus documentation creation and knowledge-base maintenance.
#J-*****-Ljbffr

📌 Helpdesk Support Analyst - Pos, Retail & E-Commerce (Melbourne)
🏢 Megabus Software Pty
📍 Melbourne

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