Principal Investigator – NSW FairTrading, Rental Branch Grade: Clerk Grade 9/10 Salary range: $133,348 – $146,945 + superannuation and leaveloading Duration: Ongoing Opportunity Location: Paramatta. Hybrid: Requirement for 2-3 days inoffice
Are you passionate about creating a fair,quality and affordable rental market in NSW? Do you have experience leading teams and driving compliance in complex environments? If so, we have an exciting opportunity for you!
NSW Fair Trading is seeking an experienced Principal Investigator in the Rental Branch. This role provides a unique opportunity to lead key compliance, investigation and enforcement activities to strengthen the rental market and ensure compliance under relevant legislation administered by NSW Fair Trading.
About the team:
The Principal Investigator will lead a team of investigators in the Investigations & STRA team. This is a new team focused on people living in shared housing accommodation types, including boardinghouses, and matters under the Short-Term rental Accommodation (STRA) Code of Conduct.
The team leads complex investigations into potential breaches of the law and the STRA Code of Conduct, focusing on high risk of harm and serious and systemic non-compliance. The team works closely with partner agencies, councils and other specialist teams within NSW Fair Trading to deliver compliance outcomes. Investigators take enforcement action including fines, warnings, referrals for prosecution and licensing action, and take disciplinary action under the Code.
About you:




As a Principal Investigator your responsibilities will be to:
Develop and coordinate compliance, investigation and enforcement activities using a risk based regulatory approach
Provide specialist compliance advice and assistance in developing information and education materials
Prepare evidence and take enforcement action for breaches of the law
Maintain detailed records of investigations, inspections, compliance breaches, and enforcement actions and outcomes
Coordinate, collect and use intelligence and data to inform operations
Prepare reports and presentations on tactical operations, outcomes and trends for executives and key stakeholders
Contribute to an end-to-end regulatory response working with multi-disciplinary teams for shared goals and outcomes
Develop and maintain relationships with key stakeholders
Coach and mentor a team of investigators to support a culture of high performance
To be successful you will need:
Experience in leading teams in operational and compliance environments
Experience in government investigations or willingness to complete required training
A strong ability to coordinate across multiple areas of compliance




Exceptional interpersonal skills to successfully develop and manage stakeholder relationships
To engage in continuous professional development and training to stay updated on the latest compliance standards and investigation techniques
Salary Grade 9/10, with the base salary for this role starting at $133,348 base plus superannuation
Closing Date: Thursday 8th October **** (11:59pm)
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📌 Principal Investigator (Sydney)
🏢 Department of Customer Service
📍 Sydney