03 Oct
|
Community, Culture and Customer Experience
|
Sydney
03 Oct
Community, Culture and Customer Experience
Sydney
Team Leader, Children and Young PeopleThis external link will open in a new window
Community, Culture and Customer Experience - Waverley NSW
We are seeking a passionate and experienced leader to guide and manage our Library Children and Young People team.
Permanent full-time position (35 hours per week)
Positive team culture and professional development opportunities.
Community focused, not for profit, values driven service.
Close to public transport.
Access to Fitness Passport – discounted gym memberships
A supportive and inclusive work culture
Bondi Junction office location close to Bondi Beach, Bronte and Tamarama
Opportunities for career development and career progression
Wellness that works for you! From annual skin checks and flu shots to our bi-annual health fair, we're committed to helping you stay healthy
In this role you will:
Contribute to the development and delivery of innovative, high-quality library services that inspire, engage, and support children, teens, and families.
Lead and support a dynamic team delivering programs and services for children and young people
Drive service excellence through innovation, collaboration, and community engagement
Contribute to strategic planning and continuous improvement within the library service
Build solid partnerships with community organisations to enhance service reach and impact.
Foster positive, inclusive, and customer-focused team culture.
About You
Tertiary qualification in Library and Information Studies or other relevant area of study/experience.
1-2 years' experience in a children's library setting, budget management, project management and staff supervision, with proven capacity to lead and develop staff within a library environment.
Demonstrated experience in children's programming/education.
Strong technical skills and a high level of digital literacy.
Proven ability to embrace change and engage, lead and inspire others to achieve outcomes for the benefit of the organisation and community.
Demonstrated excellent interpersonal skills with strong conflict resolution skills and the ability to deal with difficult customers.
Proven experience in delivering quality customer service and a positive, professional and cooperative approach to working with others.
Demonstrated organisational and time management skills with a flexible approach to work and the ability to meet deadlines.
Excellent written and verbal communication skills and the ability to interact effectively with a wide range of individuals and organisations.
Current Working with Children Check.
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📌 Team Leader, Children And Young Peoplethis External Link Will Open In A New Window (Sydney)
🏢 Community, Culture and Customer Experience
📍 Sydney