Elphinstone Mechanical Services (EMS) provides heavy mobile equipment (HME) maintenance and field services to mining and resources clients across Australia. EMS is part of the ASX-listed SSH Group, so we pair the hands-on, practical approach of a specialist maintenance provider with the backing of a growing, vertically integrated group.
About the role:
We want an industry specialist who has delivered results in mining maintenance with strong relationships across the sector. You know how to grow accounts and make sure service delivery meets the standards that keep clients coming back. In this role you'll protect and grow our existing client base, and you'll help shape where EMS goes next.
What you'll be doing
Managing and overseeing a team for workforce planning, rosters and mobilisation
Owning client relationships, pricing and commercial terms
Growing accounts and winning recent market share
Making sure service delivery meets the standards that drive client retention and growth
Forecasting demand and preparing quotes so delivery is always ahead of the game
Keeping clients updated on rosters,



risks and forecasts before they ask
Visiting sites, running service reviews and delivering Quarterly Business Reviews
Onboarding new clients and negotiating rates and contracts
Conducting site safety inspections and resolving performance issues
Being the go-to contact for clients and field employees
What you'll bring
Proven experience in account management, operations coordination or workforce planning within the mining or resources sector
Established relationships with mining clients and maintenance decision-makers
A track record of growing accounts and lifting service delivery standards
Trade qualification, desirable
Strong communication, organisation and commercial skills
High attention to detail and the ability to juggle competing priorities
Current WA Driver's Licence
Why EMS?
Home every night, weekends free
Competitive remuneration package
Career development opportunities
Stable full-time employment
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📌 Area Account Manager (Perth)
🏢 Elphinstone Group
📍 Perth