Kincaid Medical & Dental Centre is a busy and growing general practice in Wagga Wagga, and we are looking for a friendly, organised and reliable
Medical Receptionist
to join our team.
This is a outstanding opportunity for someone who enjoys working with people, thrives in a busy environment and takes pride in providing excellent patient service.
Kincaid Medical & Dental Centre is a busy and growing general practice in Wagga Wagga, and we are looking for a friendly, organised and reliable
Medical Receptionist
to join our team.
This is a great opportunity for someone who enjoys working with people, thrives in a busy environment and takes pride in providing excellent patient service.
About the role
As one of the first points of contact for our patients, you will play an important role in creating a welcoming and professional experience for everyone who walks through our doors.
Your day-to-day responsibilities will include:
Welcoming and assisting patients at reception
Answering and managing a high volume of telephone enquiries
Booking and managing patient appointments
Processing payments and managing patient accounts
Responding to patient enquiries in person, over the phone and via email
Processing referrals, results, medical certificates and other administrative requests
Maintaining accurate and confidential patient information
Liaising with doctors, nurses and other members of the clinical team
Supporting the wider administration team with day-to-day practice operations




Following practice policies and procedures to ensure the smooth running of the practice
About you
We are looking for someone who is:
Friendly, approachable and genuinely enjoys helping people
Professional and confident when communicating with patients and medical staff
Highly organised and able to prioritise in a busy environment
Calm and capable of handling challenging or sensitive situations
Reliable, punctual and willing to be part of a team
Comfortable using computers and learning new systems
Able to maintain a high level of confidentiality and professionalism
Someone who takes initiative and doesn't always need to be asked what needs to be done
Previous medical reception experience is highly regarded,however, we are also open to applicants with strong customer service or administration experience who are looking to establish a career in medical administration.
Why join us?
Kincaid Medical & Dental Centre is a busy, established practice with a strong focus on providing quality care to our local community.
You will be joining a team where every role contributes to the smooth running of the practice and where teamwork, communication and patient care are genuinely valued.
We offer:
Full-time employment
A friendly and supportive team workplace
A varied role where no two days are quite the same
Opportunities to develop your medical administration skills
The opportunity to work alongside an experienced team of doctors, nurses and administration staff
#J-*****-Ljbffr

📌 Medical Receptionist (Wagga Wagga)
🏢 Kincaid Medical and Dental Centre
📍 Wagga Wagga