Job Description

Office Administration Trainee – Full Time /n

WES Mackay & Smoke Alarms Mackay – Paget, Mackay

Full-Time | Monday to Friday | Traineeship

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Office Administration Trainee

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WES Mackay & Smoke Alarms Mackay – Paget, Mackay

Full-Time | Monday to Friday | Traineeship

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Looking to start your career?

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WES Mackay and Smoke Alarms Mackay are locally owned and operated businesses looking for a motivated Office Administration Trainee to join our team at our Paget office.

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This is a great opportunity for a school leaver or someone at the beginning of their working career who wants to gain real office experience while completing a nationally recognised qualification in Business/Administration.

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This is a full-time Monday to Friday position , where you'll be trained and supported by our experienced office team while learning all aspects of administration and customer service.

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About the Role

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You’ll be working across both WES Mackay and Smoke Alarms Mackay and learning how a busy trade services office operates.

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Your duties will include:

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- Answering phone calls and emails in a friendly and professional manner

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- Booking jobs and assisting with scheduling our tradespeople

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- Keeping customers updated on their jobs

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- Assisting with quotes, invoices and compliance documents

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- Data entry and maintaining customer and job information

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- Learning systems including Aro Flo, Microsoft Office and Xero

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- Assisting our administration and management team with general office duties

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- Learning different areas of the business as your skills and experience develop

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You don't need previous office experience – we'll teach you.

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About You

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We're more interested in finding someone with the right attitude and willingness to learn than someone with years of experience.

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You'll be a good fit if you:

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- Are reliable and turn up ready to work

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- Have a positive, can-do attitude

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- Are keen to learn and develop new skills

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- Are friendly and confident communicating with people

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- Have good attention to detail

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- Are comfortable using computers and willing to learn new systems

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- Can work well as part of a team

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- Are organised and able to work in a busy environment

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- Have reliable transport to and from our Paget office

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What We Offer

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- Full-time Monday to Friday employment

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- A structured Office Administration/Business Traineeship

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- A nationally recognised qualification while you work

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- Full on-the-job training

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- Support from an experienced administration and management team

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- Exposure to different areas of two growing local businesses

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- The chance to develop into a long-term administration career with us

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- Friendly and supportive team environment

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About Us

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Established in 2007, WES Mackay is a locally owned multi-trade business providing electrical, plumbing, gas and air-conditioning services throughout the Mackay region.

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Smoke Alarms Mackay provides smoke alarm compliance and servicing to thousands of properties throughout Mackay and surrounding areas.

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Together, we have a large team of tradespeople and administration staff servicing residential, real estate and commercial customers.

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📌 Office Administration Trainee - Full Time (Mackay)
🏢 WES Mackay
📍 Mackay